• Responsible for meeting with and converting walk-ins and leads to registered students
• Understand and articulately present information on training courses and maintain relationship with students and their partners
• Follow-up with students for training and interviews attendance
• Collect student fees, issue cash receipts and hand over cash to the Center Manager

Job Responsibility

• Handle student walk-in inquiries and provide course information to students
• Handle and follow-up with all leads assigned and counsel them to visit the center
• Regularly coordination with the Trainer on high level course content and common student questions in order to be more independent in the enrollment process.
• Guide students through the admission and enrollment process
• Conduct initial student assessments (ELAT) and share test results with the Center Manager
• Maintain relationship with student’s parents to ensure placement and successful course completion
• Collect the fees from the students, issue online cash receipts and hand over the cash to the Center Managers on a daily basis
• Follow-up with students & parents on student absenteeism and interview attendance
• Update records in internal software [ELITE] and ensure the information accuracy
• Update the MIS on receiving the training material at the Center
• Work with MIS and maintain all activities and stock everyday
• Receive registration money against each registered student from the SO
• Generate receipt against each registered student and email it to the SO
• Enter daily all walk-in students, follow up calls as assigned, registrations and collected fees to Center Manager on the MIS system
• Hand over collected fees to Center Manager daily
• Report daily all walk-in students, follow up calls as assigned, registrations and collected fees to Center Manager

Approach

• Building trusted relationship with students by providing them with accurate information about the training programs.
• Collaborating with the Placements Team to be updated about placement opportunities

Collaboration
Key Shared Accountabilities

• Driving the Inception Targets
• Meeting Placements Targets

Collaborators

• Trainers
• Sales Officer
• Placement Managers
• Operations Manager

EXPECTED SKILLS & COMPETENCIES
Education Qualification

• Graduate in any discipline

Prior Work Experience

• Student counseling / telesales / customer care experience of at least 12 months with proven track record * Must be passionate to work for Urban-Rural Development * Industry: Education/Teaching/Training * Functional Area: Teaching, Education, Training, Counselling

Behavioral Competencies

• Client Focus * Collaborating with Others * Impact & Influence * Resilience * Negotiating

Functional Competencies

• Excellent communication skills/convincing power * Strong verbal selling skills * Highly organized and fast data entry * Language skills: local language and English

Job Type: Full-time

Schedule:

• Fixed shift

Education:

• Bachelor’s (Preferred)

Experience:

• total work: 1 year (Preferred)
• Counselling: 1 year (Preferred)