Full Job Description
Role: Counselor
Industry Type: Education / Training
Functional Area: Teaching & Training
Employment Type: Full Time, Permanent
As a counsellor , you will be responsible for understanding the requirement of the individual; thereby providing the essential information regarding the same , so as to take a decision. In the due course , you shall have to maintain regular contacts to feed the individual with regular updates on the same.
Key Responsibilities The responsibilities would primarily include the Outbound , Inbound & Online Calls/Chats/Video Call
Outbound process: Upsell & cross – sell various Management Courses, IT & Finance related courses, Human Resource related courses and 10 more.
Inbound process: Attend to the Sales & Services calls received through enquiry on our website, Toll Free Number, and other social media platforms.
Online Chat Process: Be available to address any query coming through online Chat mode Responsible for converting Telephonic Enquiries into admissions.
Responsible for achieving business targets through effective counselling , as per timelines.
Regularly follow up for lead generations through tele – calling Counselling & Career guidance on the company offerings seminars , workshops and in – house events.
Requirements :
Good communication skills ( verbal )
Hardworking Individuals with high dedication and extreme determination.
Experience in EdTech sales would be an advantage.
Passion for delivering the highest levels of customer service at all times.
Job Types: Full-time, Regular / Permanent, Fresher
Salary: ₹10,000.00 – ₹30,000.00 per month
Benefits:
Schedule:
Supplemental Pay:
COVID-19 considerations:
Yes, less number of staffs in office and sitting at a distance to avoid contact
Application Question(s):
Experience:
Language:
Speak with the employer
+91 8261928532
Expected Start Date: 01/07/2022
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