Eastvantage Hiring for Student Enrollment Assistant Job at Bangalore Full Time

STUDENT ENROLLMENT ASSISTANT

The primary accountability in this role is to engage students via telephone, email, live chat and social media channels to assist in their decision-making process to choose a partner university and ultimately, via targeted and personal communications, enrol. You will need to be super-confident on the phone as you will be speaking to prospective students (and sometimes their parents!) from around the globe. You will often be the first point of contact for people making a very big decision in where they want to study, so it is imperative you approach each communication with enthusiasm and passion, as this is what will stay with the student when deciding between their options. We will give you in-depth system and university specific training, but it will be your personality that makes the difference.

We value intelligent effort. To be an effective team member, you’re amazing at:

• communication – all kinds and all directions
• solving problems
• working independently to a high quality
• prioritising intelligently

Key accountabilities:

• Make targeted outbound calls to prospective students to maximise applications, confirmations and ultimately enrolments
• Respond to student enquiries and assisting students primarily via telephone, email and Instant Messaging
• Adhere to pre-agreed service level commitments
• Maintain data integrity protocols, ensuring it is consistently and accurately recorded
• Undertake such other duties as may from time to time be required, as commensurate with the role and the needs of the business

Essential skills:

• Confident and professional telephone manner
• Superb communication skills including an excellent standard of spoken and written English
• A positive, can-do attitude and high level of initiative
• Ability to perform well under pressure and multi-task
• Experience of working in a proactive, rather than reactive manner
• Experience of using Excel and Word
• Excellent time management and ability to meet established deadlines
• Ability to maintain focus and perspective at all times
• Supportive and collaborative.High personal standards of achievement
• Honest and conscientious
• A positive and professional attitude
• Energetic and determined
• Sales and customer-service oriented

Role Requirements:

• Comfortable working in UK shifts
• Have a minimum of 2 years of experience

About Eastvantage:
At Eastvantage, our mission is to create meaningful jobs and provide careers that are knowledge-based, inspiring, and always with the potential for development and growth.

We are an independently-owned outsourcing company with European roots, servicing global companies that have offices in every populated continent in the world. We have been in the industry for over a decade, growing from a handful to over 1200 happy employees over the years.

We invite you to navigate through our site to get to know who we are, to see what sets us apart in culture and thinking. Join us and be part of our success story!

Visit www.eastvantage.com

Job Types: Full-time, Regular / Permanent

Salary: ₹25,000.00 – ₹40,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Schedule:

• Flexible shift

Ability to commute/relocate:

• Gajendra Nagar, Bengaluru, Karnataka 560030: Reliably commute or planning to relocate before starting work (Required)

Experience:

• total work: 2 years (Required)

Shift availability:

• Night Shift (Required)

Work Location: One location