• Ensure smooth functioning of all healthcare operations in the assigned hospital.
• Responsible for day-to-day operations of the branch focusing on customer service, quality, people management and process adherence.
• Handling the revenue of the hospital.
• Ensure smooth functioning of the assigned branch.
• Tracking branch performance.
• Focus on patient satisfaction and quality.
• Credit billing status to be monitored. Pending AL’s to submission of bills.
• Checking of Counsellors reports daily for Advise Vs Converted / Counselled.
• Conducting Weekly and Monthly reviews with Counselors, Floor managers and PCA.
• Report to be submitted to Management.
• Giving On Job training to Counselors, Patient care associates.
• Random Counseling.
• Random Patient Calls (Post OP Patients, General Patients, Emergency Cases)
• Interaction with Doctors about Targets, High Value Cases & Procedures.
• Co-ordination with Surgeons.
• Attending to patient Complaints of your zone & speaking to them personally.
• Prepare monthly tour plan and submit for approval.
• Daily and monthly report with summary of area with explanation.
• Define and drive Standard Operating Procedures for service excellence.

Intrested candidates kindly share their resume to this whatsapp number 7305058857 or may call us.

Contact Person: Sudhakar J – Sr Executive – HR
Contact No: 7305058857

Job Type: Full-time

Salary: ₹300,000.00 – ₹480,000.00 per year

Schedule:

• Day shift

Education:

• Diploma (Preferred)

Experience:

• total work: 5 years (Preferred)
• Operations management: 3 years (Preferred)