Deloitte Hiring For Manager/Executive Manager – Learning & Development- DL&HP at Hyderabad, Telangana, India Full Time

Position Summary

Executive Manager, Deloitte Leadership and Human Potential – for Communication Excellence portfolio as a Strategic Business Advisor & Curriculum Lead

Deloitte Leadership and Human Potential (LHP) is focused on delivering a leading-edge, branded learning experience across the firm, emphasizing human capabilities as complementary to technical ones and setting the standard for creating growth-oriented and inclusive professionals and leaders for the future of work. LHP will include focus areas ranging from the humanities – integrating purpose; diversity, equity and inclusion; well-being; Enduring Human Capabilities (curiosity, informed agility, resilience, connected teaming, divergent thinking, and social and emotional intelligence)—to coaching and leading people and teams, communication skills, growth and sales, industry and market skills, and client leadership.

LHP goals are to:

• integrate purposeful and impactful leadership skills and capabilities to cultivate stronger internal and external relationships, drive business growth, fuel engagement and performance, enhance our value, and feed our social and client impact.
• create the next generation of Deloitte professionals and leaders, optimizing the human potential and agility of all our people that will enable them to thrive, change, and lead in the hybrid and technology-focused work environment.

Learning and Development (L&D) at Deloitte aims to bring out the best of every person and the best of every team, so, we can deliver the best of Deloitte to our clients. Our focus includes:

• Bringing out the leader in every person
• A holistic approach to development that emphasizes not just education, but also self-awareness, exposure to real-world problems, and connections to people
• Positioning our people to help tackle some of the most complex issues in business, our communities and society at large.

What is Communication Excellence?

Communication Excellence (CE) is housed under LHP. It is part of the broader Learning & Development (L&D) team. CE helps take businesses to take a more strategic view of their communication development with structured and tangible solutions, collaborating and performance consulting. This role is aligned to serve as a Strategic Business Advisor & Curriculum Lead of the CE team.

Apart from leading a team of CE professionals who are aligned to different businesses catering to communication skills development (for their businesses), will also have the incumbent focus on design capabilities preferably in Instructional Design (ID) and Stakeholder Management in addition to Facilitation and Coaching.

What you’ll do?

Stakeholder Relationship Management

45%

Ÿ Build effective relationships with key stakeholders in businesses, Learning & Development teams, core CE team, business identified learning champions and broader talent network related to CE development projects and other key stakeholders who have a vested interest in the success of CE interventions

Ÿ Showcase business advisory skills by focusing on developing a deep understanding of the different businesses, its challenges, and the opportunities present with respect to communications skills development. Always present a learning POV on CE initiatives by understanding the business context, building relationships with stakeholders, developing a business mindset, using data to inform decision-making, and conducting external market research to keep up with communication skills industry trends

Ÿ Constantly build relationships with stakeholders by opening regular channels of communication to understand their learning needs, interests, and expectations. Enhance stakeholder relationship by keeping them informed about the progress of CE interventions, programs, share success stories, and seek feedback. This will also assist in tailoring CE programs to meet business specific requirements

Ÿ Prepare draft presentations and reports to support stakeholder meetings on CE learning interventions

Ÿ Lead CE project teams to build positive, collaborative partnerships among business stakeholders, and peers when owning CE deliverables for each business to put the CE strategy in place

Ÿ Encourage CE team members to engage their stakeholders in the design and delivery of CE offerings at multiple stages. Constantly check about CE programs and interventions in all businesses are aligned with business objectives to demonstrate the value of CE offerings and help gain stakeholder support for your team members

Ÿ Gain stakeholder trust by showcasing the measurement, impact and report-out of CE offerings across by utilizing CE InfoCenter, Learning completion reports and other report-outs tools. Encourage constant use of learning data to draw insights and demonstrate the effectiveness of CE learning programs and showcase needle movement.

Ÿ Build a network of CE Learning champions: Identify and build relationships with business learning champions and L&D SPOCs who can further contribute / be the face of CE initiatives within different businesses. These champions can help build support and promote the benefits of CE programs.

Ÿ Maintain relationships with content-based leads (SMRs)

Operations Management and Strategy Development

5%

Ÿ Identify areas for operational improvement, making suggestions and driving change to gain efficiencies and improve learning impact of CE interventions across different businesses

Ÿ Run and analyze reports to provide preliminary insights on program success

Ÿ Support cross-team operational initiatives as needed

Ÿ Conduct external research to find impactful leading-edge capability-building learning strategies, partnerships, and programs to support strategy implementation

Ÿ Execute assigned programs within budget and timeline

Curriculum Design and content management

20%

• Lead and manage the ‘design and development’ efforts with a strategic vision and state-of-the art ID mechanisms for Communication Excellence programs
• Lead CE Design investment through effective planning, budgeting, forecasting, and vendor management
• Identify key CE design deliverables of the fiscal in alignment of LHP priorities, identify design strengths of team members and allocate projects basis needs periodically
• Partner with the business, vendors and business advisor teams to provide relevant and effective communication solutions for the professionals with end-to-end program management
• Lead the creation of key stakeholder communications such as scorecard updates, practice-wide communications, learning SPOCs communications, etc.

Facilitation, Coaching & Curriculum Management

10%

Ÿ Facilitate learning programs via live in-person and the virtual medium on core language proficiency attributes to junior, middle, and senior management

Ÿ Choose appropriate training methods depending on content and audience per case (can be, be not limited to: virtual, simulated, mentoring, on the job training, professional development classes, etc). Exhibit zeal and confidence to bolster attendees’ participation while facilitating learning programs

Ÿ Design team based and individual courses focused on Language Proficiency and Culturally nuanced themes, oversee maintenance of records related to the curriculum and materials while also gather feedback on the quality of trainings from participants and instructors

Ÿ Use different coaching methodologies to offer 1:1 coaching, group coaching and personalized coaching to professionals on core language proficiency, cultural nuances and leadership attributes

Ÿ Appreciate the vision of LHP and then tailor communication skills related training programs and experiences for new hires & experienced professionals accordingly

Ÿ Plan, execute, and lead curriculum development activities; leverage SMRs and existing materials; review deliverables for accuracy and quality .

Ÿ Collaborate with Talent Services (Learning Development, Learning Operations, and Learning Delivery) to create and deliver leading-edge learning solutions.

Ÿ Execute the CPE/certification process from objective mapping to form submission to participant receiving credits.

Ÿ Collaborate with Learning Operations to maintain accurate curriculum data integrity, maintain historical archives, and respond to ad hoc requests for curriculum information.

Ÿ Maintain strong knowledge of development tools, modalities, and learning methodologies.

Resource Management & Development

20%

Ÿ Create a teaming environment which encourages sharing of best practices, driving innovation, and continuing improvement.

Ÿ Lead, inspire, and coach team members, fostering individual and team growth and agility through delegation, feedback, instruction, and encouragement—building on strengths and dissecting and developing areas for improvement.

Ÿ Provide input into talent reviews and 360* performance feedback.

Ÿ Complete and submit professional development and performance review documentation.

Ÿ Complete and submit 360* professional development and performance review documentation.

Ÿ Cultivate an inclusive, high-performing team that maximizes team member contribution by creating an environment of mutual support and shared responsibility.

Qualifications

Required:

• Bachelor’s Degree
• At least 14 years of related professional experience
• Strong orientation towards contemporary trends in adult learning
• Design learning solutions and ensure it is current with industry standards
• Proficiency in using MS Office tools, authoring tools (Articulate, Captivate etc.)
• Ability to independently work with cutting-edge technologies and enable their quick and wide adoption in the space of learning
• Strengthened by facilitation skills and coaching
• Collaborative mindset to share and implement best practices
• Strong instructional design skills
• Demonstrated project and program management experience: organization, managing details, keeping multiple tasks/projects on track
• Ability to communicate effectively and credibly, both verbally and in writing, with audiences at all management levels
• Ability to work autonomously and effectively in a fast-paced, complex, multi-tasking virtual environment
• Excellent Microsoft Office skills
• Up to 20% travel could be required based on role responsibilities

Preferred:

• Experience working in a learning and development organization
• Prior consulting or professional services experience

How You’ll Grow

At Deloitte, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world.From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.

Benefits

At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.

Deloitte’s culture

Our positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer well-being programs and are continuously looking for new ways to maintain a culture where our people excel and lead healthy, happy lives. Learn more about Life at Deloitte.

Corporate citizenship

Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people and our communities.We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Deloitte’s impact on the world.

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Benefits

We believe that to be an undisputed leader in professional services, we should equip you with the resources that can make a positive impact on your well-being journey. Our vision is to create a leadership culture focused on the development and well-being of our people. Here are some of our benefits and programs to support you and your family’s well-being needs. Learn more about what working at Deloitte can mean for you .

Our people and culture

Our people and our culture make Deloitte a place where leaders thrive. Get an inside look at the rich diversity of background, education, and experiences of our people. What impact will you make? Be inspired by the stories of our people .

Our purpose

Deloitte’s purpose is to make an impact that matters for our clients, our people, and in our communities. We are creating trust and confidence in a more equitable society. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. We are focusing our collective efforts to advance sustainability, equity, and trust that come to life through our core commitments. Learn more about Deloitte’s purpose, commitments, and impact .

Professional development

You want to make an impact. And we want you to make it. We can help you do that by providing you the culture, training, resources, and opportunities to help you grow and succeed as a professional. Learn more about our commitment to developing our people .

Requisition code: 145689