Delhivery
Job Description
- Plans and coordinates all onsite and virtual training activities of the corporate staff to include resource, calendar and venue coordination, facilitator preparation, material preparation and/or other logistics related items. Ensures training records are maintained.
- Designs and delivers training – both face to face and virtual training within time and budget constraints. Working with stakeholders and subject matter experts (SME’s) to make the training more relevant to the business objective.
- Monitors and evaluates training programs effectiveness, success, and outcome periodically.
- Plan, conduct and oversee metric focused on-the-job coaching and scheduled training to improve the performance of the trainees across different teams.
- Manages and oversees the learning management system (LMS) learning experience; analyze learner performance and engagement. Work with team to enact any needed improvements or changes needed.
- Communicates with key stakeholders to obtain knowledge and understanding of business needs and operations.
- Other duties and responsibilities as determined by the reporting manager.