Employer Name: A reputed Fin-tech company based in Mumbai.

Job Type: On-site, Full-time

Location: Mumbai

Level: Junior Position

Responsibilities as Front Desk Executive

• Serves visitors by greeting, welcoming, and directing them appropriately.
• Operates a multiline system to answer calls.
• Greet walk-in clients and make sure they are comfortable while they wait for their scheduled appointment.
• Notifies company personnel of visitor arrival.
• Maintain telecommunication system.
• Inform visitors by answering or referring to inquiries.
• Keeps clean and safe reception area by compiling with procedures, rules, and department directories.
• Manage the day-to-day operational and administrative activities.
• Maintain inventory of office and amp; cafeteria supplies and stock registers.
• Maintain call log registers and maintain vendor management data.
• Ensures operation of equipment by completing preventive maintenance requirements, calling for repairs, maintaining equipment inventories and evaluating new equipment and techniques.
• Supports continuity among work teams by documenting and communicating actions, irregularities, and continuing needs.
• Monitoring of Housekeeping activities
• Arrangement of all consumables and supplies for Client / VIP visits
• Assist in the administration and coordination of company events.
• Maintain Event tracker and a copy of meeting schedules of all departments and make adjustments, cancel or swipe meeting rooms or reschedule meeting setups, calendars as per requests and priorities complex scheduling and logistics.
• Check and ensure the availability of first aid medicines.
• Attendance management. Facilities Management / Vendor Management / Overseeing Cafeteria.
• Interfacing with the pest control for carrying out the pest control activities at the facility.
• Communicate to the FM all incidents’ issues and pending problems.
• Monitoring the Food Vendors at the site.
• Distribution of correspondence, ID, and access cards.
• Managing the petty cash and keeping track of it.
• Create and follow up on corrective purchase orders as necessary. Processing of vendor Invoices
• Manage workflow by assigning tasks to the supervisor and facility team daily adhere to deadlines and amp; complete correctly.

Responsibilities as EA to the CEO

• Calendar Management to the CEO
• Act as liaison and provide support to the Board of Directors.
• Complete a broad variety of administrative tasks that facilitate the CEO’s ability to effectively lead the organization.
• Serve as the primary point of contact for internal and external constituencies on all matters pertaining to the CEO.
• Work closely with the CEO to keep them well informed of upcoming commitments and responsibilities, following up appropriately.
• Work as a gatekeeper and gateway role thereby providing a bridge for smooth communication between the CEO and the staff.
• Work with the executive team to coordinate the CEO’s outreach activities.
• Other duties as assigned by the CEO.

Qualification/ Experience:

• Minimum 3+ years of experience in a similar role.
• Strong ability to execute work with a diversity, equity, and inclusion lens.
• Significant executive support experience, including supporting C-level executives experience is highly preferred.
• Expert proficiency with Microsoft Office and PPT.
• Exceptional organizational skills and impeccable attention to detail.
• A high degree of professionalism in dealing with diverse groups of people, including Board members, senior executives, staff, community leaders, donors, and funded partners.
• Make appropriate, informed decisions regarding priorities and available time.
• Ability to complete a high volume of tasks and projects with little or no guidance.
• Ability to react with appropriate levels of urgency to situations and events that require quick response or turnaround.
• Able to maintain a high level of integrity and discretion in handling confidential information. Excellent judgment is essential.