Coursera was launched in 2012 by two Stanford Computer Science professors, Andrew Ng and Daphne Koller, with a mission to provide universal access to world-class learning. It is now one of the largest online learning platforms in the world, with 87 million registered learners as of June 30, 2021. Coursera partners with over 200 leading university and industry partners to offer a broad catalog of content and credentials, including Guided Projects, courses, Specializations, certificates, and bachelor’s and master’s degrees. Institutions around the world use Coursera to upskill and reskill their employees, citizens, and students in many high-demand fields, including data science, technology, and business. Coursera became a B Corp in February 2021.

The Revenue Strategy & Operations team at Coursera partners with Global Sales, Customer Success, and Marketing teams to drive revenue, craft and execute sales strategy, and lead all internal processes and systems to drive productivity. As a Business Insights Associate, you will support the team by becoming the expert on our performance data cross functions and across the customer lifecycle. You will build and improve on our core analytical ecosystem including in-depth quantitative analysis of key performance metrics with a particular focus on providing timely insights, problem-solving analyses and performance dashboards. You will work very closely with senior team members in the Strategy & Ops team to quickly understand issues and implement solutions. You will be a self-starter, deeply analytical and detail-oriented, as well as capable of working in a structured manner to thrive in ambiguity.

Responsibilities:

• Lead Quarterly Business Review and Monthly Metrics Reviews
• Find and communicate actionable insights through quantitative analysis
• Standardize and automate metrics tracking and reporting across regions
• Run strategic analyses to help Enterprise leadership identify areas of growth
• Become an expert on our internal data tools including Salesforce, Marketo and Looker
• Measure progress against key sales, customers success and marketing goals

Basic Qualifications:

• 2+ years of experience working in analytics, data science, management consulting, or finance
• Analytical thinker and structured problem solver
• Experience researching and manipulating complex and large data sets
• Proficiency with Microsoft Excel and PowerPoint
• Excellent verbal and written communication skills

Preferred Qualifications:

• Bachelor’s degree in a quantitative field
• Experience with SQL and/or data visualization tools

Business Analytics

Excel to MySQL: Analytic Techniques for Business Specialization

Project Management

Coursera is an Equal Employment Opportunity Employer and considers all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, age, marital status, national origin, protected veteran status, disability, or any other legally protected class.

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, please contact us at [email protected].

Please review our CCPA Applicant Notice here.