Coordinator of Office of Academic Operation Hiring for Job at Mysore Full Time

Appointment and Scope of Responsibilities:

The Coordinator of the Office of Academic Operations, reporting to the Team Leader is instrumental in the day-to-day operations of the Office of Academic Operations. In addition to the daily support to academic queries from instructors and student advisors, the Coordinator also works with other departments to collaboratively mediate and resolve instructor, curricular, technical, and student issues. The coordinators also train and support new and existing instructor members on best online teaching practices.

Roles and Responsibilities :

• Is responsible for regularly checking instructor presence and performance in courses using proprietary technologies
• Answers instructor emails; provides responses to routine inquiries, reminders, and advice ranging from a variety of topics (e.g. points of contact, job/task reminders, LMS how-tos and refreshers, general pedagogy and course advice etc.)
• Assist in training and evaluating faculty via synchronous and asynchronous methods
• Assist in time sensitive projects that involve direct matters of Academic or Instructor Affairs
• In conjunction with others, is responsible for course planning and scheduling as well as meeting instructional needs via course scheduling lists each term and communicating course schedules to Instructors
• Is available as needed for live phone/Skype/MS TEAMS calls or instant message chats with various colleagues.

Minimum Qualifications:

• A minimum of a Master’s Degree from an Accredited Institution
• Previous experience working and managing faculty in higher education
• Effectively use time management to prioritize daily tasks and long-term projects
• Strong skills in directing and developing faculty members
• Experience with CRM, LMS database and productivity tools like EXCEL.
• Ability to work with diverse constituencies and staff
• Strong organizational skills; a self-starter capable of working independently while also being a team player
• Strong written and oral communication abilities
• Excellent computer and technology skills
• Broadband internet connection, computer and software for working virtually
• Fluent in English