Job Title:

Learning & Development Facilitator I

Job Description

The Learning & Development team exists to support Concentrix staff and to provide them with the training and education necessary to develop their careers. With access to top-of-the-line technology and the most cutting-edge learning techniques, Learning & Development is constantly striving to bring relevant and effective learning content to the fingertips of all Concentrix staff.

Key Responsibilities

• Facilitate full day sessions across levels on a variety of strategic topics, both Face to face & Virtual
• Should achieve the set facilitation hours and desired feedback scores
• Conduct learning need analysis, and recommend learning solutions
• Play a key role in the creation of new offerings across a variety of domains
• Work as part of a highly collaborative team, promoting teamwork and high-quality deliverables/ communication of learning programs
• Articulate the vision and value of the learning programs to internal audiences
• Active participation in Zonal and PAN India initiatives and projects
• Present data on the progress on the learning plans, investment summary, quality of programs and business impact with respect to the assigned location/accounts
• Highlight Location nomination status to Zonal Learning Leaders to enable maximum participation at the location
• Organize planned reviews for with the account leaders
• Best Practice sharing, process improvement and standardize approach to deployment.
• Support in Communication and Branding of Segment programs and other learning initiatives
• Build valued relationships consistently, enabling on-going and effective partnerships focused on achieving shared objectives for the learning team.
• Should have good understanding of business challenges and business functionality from a BPM standpoint

Essential Skills:

• Facilitation and Presentation Skills
• Excellent written and verbal communication skills
• Should be proficient in PowerPoint/excel and other MS Office tools
• Should have a flair for creative designing and business writing

Desired Skills

• University degree Mandatory
• Broad understanding of concerns and issues faced by senior executives & leadership
• Ability to work independently, proactively and operating effectively in ambiguity
• High on networking and collaboration skills
• Must have solution mindset
• High level of ownership & integrity
• Meticulous & Closure orientated
• Flexible and ability to stretch in 24/7 working environment
• Analytical Skills
• Willing to travel between various delivery centers at the location and across country
• Good team player with willingness to learn and drive to achieve
• Ability to handle pressure situations

Location:

IND Gurgaon – Bld 14 IT SEZ Unit 1, 17th C & D and Gd Flr D

Language Requirements:

Time Type:

Full time R1333149