Education Qualification: 

Experience: 

 SHIFT: 

Work from Office only

Interview Process

Required Qualifications/Experience :-

• Required in a medical office, clinical or healthcare documentation or similar academic setting.

• Familiarity with medical terminology & medical summarization.

• Excellent English professional writing skills; including advanced proficiency in grammar and spelling.

• Excellent listening skills and ability to understand diverse accents and dialects of physicians, their staff, and patients.

• Ability to work independently in a secure and private location with a reliable high-speed internet connection.

• Ability to participate in live video chat and screen sharing sessions for training.

• Experience with the Microsoft Office 365 or other cloud-based productivity tools.

•Monitor all direct reports to ensure performance metrics are maintained.

• Motivate teams as needed to ensure quality and TAT maintenance.

• Monitor workflow and allocate resources appropriately.

• Utilize reporting tools to manage TAT and quality.

• Manage quality challenges and escalate to Quality Compliance Team and Operations Manager as needed.

• Maintain team workbooks/EHR access documentation.

• Manage payroll processing and procedures via Workday for all assigned team members.

• Collaborate and partner with peers to share knowledge and improve business results by recommending and implementing process improvements.

• Create a culture of dedication to patient and client while balancing needs of direct reports and company.

• MSS support, development, and performance management of team members.

• Coordinate new MSS orientation and training.