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Education Counsellor

Clear Hiring For Customer Support Team Lead – GST at Bengaluru, Karnataka, India Full Time

  • Graduation (Pref. Bcom)
  • Minimum 4 years in Contact Center and at least a year’s experience as Team Lead
  • Hands on experience in Handling Inbound calls and Email communication for at least 3 years
  • Knowledge about Key Contact Center Metrics (AHT / ACW / C-Sat / Productivity Hygiene/ Outage management, etc..)
  • Excellent communication skills and presentation skills.
  • Quick learner.
  • Experience in reporting basic contact center metrics.
  • Helps business with key inputs based on customer inquiries.
  • An organized / Structured approach towards the job deliverables.
  • Experience in Quality Audits / Coaching / Feedback.
  • Education: Any graduate.

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Job Overview

  • Date Posted:
  • Job Title: Clear Hiring For Customer Support Team Lead – GST at Bengaluru, Karnataka, India
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