Check Point Software Technologies Ltd Hiring For at Bangalore, Karnātaka Full Time

• Responsible for maintaining close relationships with Check Point’s partners and field to insure all sales, service, and billing needs are handled properly.
• A focal point on all post-sales, order related issues including order processing                             
• Training of sales representatives and partners on Check Point’s operations, ordering processes and post sales issues
• Continually learn and develop a working knowledge of all company processes and procedures; understand and support the department policies and procedures
• Analyzing trends and proactive solutions on post sales issues and order related processes
• Project Management of ongoing projects

Qualifications

• Exceptional service orientation & communication skills (mainly written): Builds strong relationships by focusing on customer needs, developing solutions, and delivering prompt and accurate information.
• Strong interpersonal skills and the ability to show empathy and creativity in difficult situations.
• Ability to adapt: Able to quickly change priorities and focus based upon the business demands.
• Attention to detail, outstanding follow-through and time management skills: Able to multi-task and complete all duties on time with conflicting priorities.

• Able to make independent decisions in a timely manner and understands business needs and urgency of order fulfillment
• Minimum of 1 year experience in a customer service/sales support environment which includes administration and communication of customer requests
• Must maintain a high energy level and positive attitude when communicating with customers, sales, and co-workers.
• Excellent English
• Extended shifts at the end of the quarter (last week of each quarter)
• Full time
• Salesforce.com and SAP experience – advantage
• Experience with Order Management – advantage