Chandigarh University Hiring for BPO Quality Auditor Job at Gharuan

  • Full Time
  • Gharuan
  • Posted 2 years ago

Chandigarh University

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  • To give need based coaching and feedback inputs to the process floors, and undertake quality based floor initiatives, resulting in continuous improvement in performance and quality.
  • Monitoring and auditing calls for assigned employees.
  • Audit calls and give feedback on strength and developmental areas to improve employee’s sales performance.
  • Ensuring achieving the assigned monthly audit.
  • Using quality monitoring data management system to compile and track performance at individual level and share feedback.
  • Provide feedback and quality report with internal team.
  • Suggest training needs and developments.
  • Should have excellent communication skills & should be able to manage day to day operations responsibilities, preparing daily, weekly & monthly Mis as per team requirement.

Minimum 2yrs of experience required.

Minimum graduation required.

Call at 8146651512

Job Types: Full-time, Regular / Permanent

Schedule:

  • Day shift

Ability to commute/relocate:

  • Gharuan – 140413, Punjab: Reliably commute or planning to relocate before starting work (Required)

Experience:

  • total work: 2 years (Preferred)

Speak with the employer
+91 8146651512

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