Title: Job Description for the Role of Admission Executive / Counselor at Chandigarh University

Introduction:
Chandigarh University, a leading institution of higher education in India, is seeking a dynamic and dedicated Admission Executive / Counselor to join its admissions department. This role is instrumental in assisting students throughout the admission process and providing them with personalized guidance. As an Admission Executive/Counselor, you will have the opportunity to make a significant impact on shaping students’ educational journeys.

Responsibilities:
1. Counselling and Guidance: Serve as the primary point of contact for prospective students and their parents/guardians, offering guidance on academic programs, eligibility criteria, campus facilities, admission procedures, and financial aid options.

2. Admission Process Management: Manage and coordinate the entire admission process, including providing assistance with application form filling, document verification, fee structure discussion, and ensuring adherence to the university’s policies and procedures.

3. Relationship Building: Build and maintain strong relationships with prospective students and their families through effective communication via phone calls, emails, text messages, and personal meetings. Address queries promptly and ensure a positive experience throughout the admission journey.

4. Event Coordination: Assist in organizing and facilitating university events, such as college fairs, information sessions, and campus tours. Actively participate in recruitment drives and represent Chandigarh University at various national and regional events.

5. Database Management: Keep accurate records of all interactions with prospective students in the university’s CRM system. Evaluate and identify potential leads, follow-up with interested candidates, and conduct regular data analysis to gauge conversion rates.

6. Coordination with Faculty and Staff: Collaborate closely with the faculty and staff to stay updated on academic programs, recent developments, and admission requirements. Provide assistance in arranging meetings, campus visits, and interviews as required.

7. Documentation and Reporting: Maintain comprehensive records of documents submitted by prospective students and generate reports on admission statistics, student demographics, and other relevant data as required by the management.

Requirements:
1. Education and Experience:
– A Bachelor’s degree in any discipline, preferably in a relevant field such as education, counseling, or communications.
– Previous experience in a similar role, preferably in an educational institution or student recruitment.

2. Excellent Communication Skills: Superior verbal and written communication skills in English and Hindi. Ability to convey complex information in a clear and concise manner.

3. Customer Service Orientation: Demonstrated ability to provide exceptional customer service and support to prospective students. A friendly and approachable demeanor is essential.

4. Organizational Skills: Strong organizational and multitasking abilities to manage multiple inquiries, deadlines, and administrative tasks effectively.

5. Interpersonal Skills: A strong sense of empathy and patience, with the ability to understand and respond to the varying needs of different individuals. Excellent interpersonal and relationship-building skills are crucial.

6. IT Proficiency: Proficient in using CRM software, MS Office Suite, or other relevant software programs. Basic knowledge of database management and data analysis is an advantage.

7. Knowledge of Higher Education: Familiarity with the higher education sector, including different courses, admission processes, and financial aid options, would be beneficial.

If you are passionate about cultivating exceptional talent and guiding students towards achieving their academic goals, joining Chandigarh University as an Admission Executive / Counselor is an exciting opportunity. Come be a part of our dynamic team and play a crucial role in shaping the future of tomorrow’s leaders.

To apply, please submit your resume and a cover letter explaining your interest in this role to the HR department at Chandigarh University.

 

Interested can reach me on 8393836632 or mail me at [email protected]