Job Description: Customer Success Head
Location: New Delhi
Department / Business Unit: Cambridge International
Reporting to : Business Head
Position Overview
Given our business model, where our customers stay with us for a longer time, Customer Success is vital to our long-term profitability. We will not be successful unless our customers are receiving massive value from our service. As such, we need a senior executive to own driving success for our customers. This role includes responsibilities for Customer Success activities (e.g., School onboarding support, academic support to implement curriculum, quality control and improvement support services, learning resource support, advocacy, retention, etc).
Responsibilities:
Required Experience/Skills:
Planning lessons and activities that facilitate students’ acquisition of basic and advanced computer skills.Instructing in a manner that develops students’...
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