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BSI Hiring for Tutor Manager Job at India

  • Full Time
  • India
  • Posted 2 years ago

BSI

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Great that you’re thinking about a career with BSI!
Purpose of the position
  • Deliver public training courses, in-house training solutions and web based learning to the BSI standards of excellence, in order to develop knowledge and skills. Tutor Performance Management and Increasing qualified Tutor Capacity in India Training.
Key responsibilities and accountabilities
  • Ensure that value is added to customers and their business/organisation through the delivery of BSI training courses
  • Inform customers of BSI services to their needs during training sessions
  • Provide delegates with information on how the training is aligned to the overall customer journey with BSI
  • Continually enhance the reputation and perception of BSI through excellent delivery of training courses/solutions and day-to-day interactions with customers and other key stakeholders
  • Provide feedback to support course development in line with the new course and existing product development process
  • Provide assistance with the design of training solutions. (E.g. classroom, electronic, correspondence, mentoring, coaching, course development)
  • Maintain and enhance appropriate professional qualification status in relevant disciplines
  • Proactively engage with peers and key stakeholders to ensure continual improvement, in line with the BSI standards of excellence for training delivery
  • aining, development, and imparting necessary knowledge & skills to tutors and assessors
  • Improving number of Tutors in different type of standards and developing Tutor qualifications in terms of Client specific needs.
  • Collaborative working with Regional Operations Managers, Business Heads, Training co-ordinators, IMETA Training and Global Training Teams.
  • Act as a brand Ambassador for BSI. This means acting ethically, following company rules and promoting BSI services to clients so they are able to optimize business performance and “Make Excellence a Habit”.
Key Results Areas
Commercial Awareness
  • Can clearly outline to Clients why BSI is the preferred supplier,
  • Able to articulate to Clients the value of the portfolio of BSI products and services
  • Can qualify sales leads appropriately and pass on to relevant sales teams
Customer Focus
  • Able to interpret data and information about the Customer to solve problem, add value and exceed expectations
  • Can be recognised by the Customer as an industry/sector or market expert and provides thought leadership/development in customer’s industry
  • Able to demonstrate high quality and reliability in delivery
  • Participants feedback analysis and actions to be taken based on the Corrrective action taken
Operational Delivery
  • Able to demonstrate high levels of organisational skills; ensuring all facilities, materials and equipment is to BSI standard of excellence
  • Can proactively deal with issues through to resolution
  • Able to communicate effectively with delegates at all levels in order to motive and engage and can interact with peers and stakeholders to achieve objectives
  • Demonstrate the ability to make improvements to course content based on customer evaluation feedback and training needs analysis
  • Can monitor training delivery to ensure compliance and BSI standards of excellence are met at all times
  • Able to deliver virtual training courses through online platforms effectively and adaptable to change
Candidate Specification
  • Ability to coherently deliver training courses across the full spectrum of the delegate profile (boardroom to shop floor)
  • Knowledge of individual learning styles and how to address these through the design and development of training courses through the use of accelerated learning techniques.
  • Ability to design and develop training courses and materials to meet specific aims in collaboration with Global Training Team
  • Proven administrative and organisational skills, with the ability to meet deadlines and manage customer expectations
  • Understanding of development processes, training needs analysis and training evaluation techniques
  • Computer literate with strong abilities in Word, PowerPoint and Excel in particular, some of the tools like Adobe, WebEx, Zoom etc.
  • Where appropriate, qualified Lead Auditor in relevant disciplines.
  • Extensive travel with country and sometimes abroad required as is the ability to spend nights away from home
  • Full, clean driving licence.
Our Excellence Behaviours: Client-centric, Agile, Collaborative. These three behaviours represent how we do things at BSI. They help us ensure that BSI is a great place to work and a highly successful business.
BSI is conducting face-to-face interviews where appropriate and possible. If you are invited to a face-to-face interview but feel more comfortable with conducting the interview virtually, please speak to a member of our recruitment team.

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