BPO Trainer – Delhi/ Barrackpore/ Serilingampalle Hiring for Job at Delhi NCR, Barrackpur, Serilingampally

Dr. Reddys Foundation

Job Description

Develop knowledge of learners on ITIL Concepts v4.0
Build English communication skills within students
Develop knowledge on ticketing system, service request management to provide basic knowledge needed for BPO Jobs

Required Candidate profile

Knowledge of ITIL Concepts v4.0
Knowledge of ticketing systems, how to log & close an open ticket for a customer
Good customer handling skill & knowledge
Proficient in PPT & Excel
Experience in BPO

Specialization:
Teaching
Role:
Trainer
Industry:
NGO

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