As an L&D Coordinator, you will be pivotal in supporting the Global Learning Director in running day-to-day training operations and managing program reporting. This position will be primarily responsible for end-to-end activities related to LMS; research tools and research sources; managing training logistics; preparing reports, training dashboards, splashes and teasers; and coordinating with the business to plan and organize workshops.
Training Operations & Logistics
Manage end-to-end training data reports, use LMS for capturing all the training records and analyze the data for improvements (Prior knowledge of SABA and Edcast would be preferred)
Manage end-to-end usage and user feedback for research tools and sources
Support maintenance of the team Sharepoint site
Organize workshop nominations and take charge of related communication
Provide support for our various other learning programs & learning managers with day-to-day training operations
Gather feedback from trainers and trainees after each educational session
Training Communication & Branding
Create branding mailers for learning offerings
Create newsletters (Quarterly, Monthly)
Manage communication with internal stakeholders, the office operations team, and in-house trainers
Create presentations for upcoming initiatives and record the execution of the Internal learning meetings
Manage Curriculum
Maintain updated curriculum database
Together with Global Learning Director, as well as subject matter experts, understand target audiences, and learning needs, and develop learning and change objectives
Support curation of internal and external learning materials
Design and develop impactful content for various learning formats and for performance support, for use in instructor-led residential or virtual programs, as well as for on-demand/blended programs, including written content and multimedia, across channels and technology
Advancement of the Global Learning Function
Help advance our global learning function by driving innovation
Explore new learning designs, tools, and technology, drive piloting and assessment
Conduct instructional research and analysis on learners, develop and evolve formats and templates, integrate learning principles
YOU’RE GOOD AT
YOU BRING (EXPERIENCE & QUALIFICATIONS)
Bachelor’s degree or higher, ideally related to adult learning
0-2 years experience in learning and development, preferred in professional services and/or information industries
Strong creative analytical and problem-solving skills, with the ability to rapidly pick up new frameworks and concepts
Strong fluency in MS Office applications, especially Excel, PowerPoint, and SharePoint
YOU’LL WORK WITH
As the L&D Coordinator you will collaborate with other learning and development and research specialists across BCG’s Data and Research Services Team to bring expertise and capabilities to the service of our clients. Our team is made up of a diverse pool of knowledge and research positions that allow us to pursue exciting, innovative research careers.
ADDITIONAL INFORMATION
The Data and Research Services (DRS) function is a dynamic and highly visible center of excellence focused on business research and process innovation. We collaborate with our consulting teams to bring advanced research capabilities to support projects and clients. DRS provides specialist research services to consulting teams and our Knowledge Team, taking deep pride in delivering rapid and precise results.
DRS works with both qualitative and quantitative data, conducting research and providing synthesized results from over 100 commercial sources, publicly available data, company and industry research, macro-economic, commodities and trade data.
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