Job Description:
Responsible for delivering and following-up on trainings on educational concepts. Assists in the development of educational series with input from peers and other pertinent stakeholders to ensure learning solution content meets both client and business requirements; may customize content for specific audiences to ensure development needs are met.
Leverages understanding of products to independently deliver basic and more complex trainings. Leverages internal consultative business partnerships to customize instructional content and product and communication materials, if requested. Responsible for following up on trainings; leverages tools to measure success of learning offerings and programs. Receives and shares feedback from peers in a continual effort to improve the overall user learning experience. Demonstrates advanced written and oral communication skills.
Collaborates with business owners across operations, service, product and technology to understand business initiatives, challenges and priorities that can be incorporated into the learning experience.
Requirements:
Knowledge of banking or financial products and services is a plus
3 or more years of experience in Corporate Education or Facilitation
Be able to quickly learn and understand complex technical concepts and translate them into engaging content that is easy to understand for non-technical audiences
Ability to speak clearly and concisely
Bachelor’s degree and experience in Learning & Development or related field is required.
5-7 years of total work experience preferred.
Experience in training delivery or content design preferred.
Understanding of the Bank’s products preferred.
Employer Description:
For over 230 years, the people of BNY Mellon have been at the forefront of finance, expanding the financial markets while supporting investors throughout the investment lifecycle. BNY Mellon can act as a single point of contact for clients looking to create, trade, hold, manage, service, distribute or restructure investments and safeguards nearly one-fifth of the world’s financial assets. BNY Mellon remains one of the safest, most trusted and admired companies. Every day our employees make their mark by helping clients better manage and service their financial assets around the world. Whether providing financial services for institutions, corporations or individual investors, clients count on the people of BNY Mellon across time zones and in 35 countries and more than 100 markets. It’s the collective ambition, innovative thinking and exceptionally focused client service paired with a commitment to doing what is right that continues to set us apart. Make your mark: bnymellon.com/careers.
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