Job Description

• Job Title: Automation Anywhere Administrator
• Experience: 3+ years
• Location: Mumbai, India

We are looking for an experienced and skilled Automation Anywhere Administrator, with proven experience of supporting, monitoring and administering via Automation Anywhere (AA).

Responsibilities:

• Good Hands On – Automation Anywhere v 10 and above
• Automation Anywhere Administrator will have to be available on on-call support on a rotation basis

Skills & Experience:

Must Have

• Experience in Software Configuration Management
• Experience on Automation Anywhere v 10 and above.
• Fluent in English (both written and verbal)
• Experience in AA Installation Client/Control Room.
• Experience in AA Upgrade/Patching.
• Experience in designing the high availability architecture of Control Room, Bot Runner Machines, Network and Operating System – for multi- country/multi-language/multi-time-zone deployment.

Technology Requirements

• Experience in deployment of bots on AA v 10 & above.
• Experience deployment of Web Control Room.
• Performs scheduled maintenance activities such as server reboot & software patching.
• Experience in implementation of Security via Control Room.
• Maintains user and bot accesses in the control room as approved by system and process owners.
• Awareness and demonstrated ability of implementation of best practices for bot deployment.
• Migrates bot code between multiple environments to facilitate testing
• Adheres to the bot delivery/governance framework and performs change control/ prod code migration post approvals.
• Establishes/Monitors code version control through tools like SVN.
• Monitors control room and client services on a daily basis and notifies support team of any bot issues.
• Works with internal and external IT teams to resolve issues on the infrastructure
• Assists support team to monitor bot runs and resolve production issues.
• Monitors tickets assigned in the queue system and resolves in a timely manner.
• Partners with other team members to perform seamless transition of support during time-zone rotation.
• Supports the development and maintenance of training plans and other documentation.
• Experience in usage of bots licenced from Botstore.
• Experience in usage of Metabots.
• Needs to be available on on-call support on rotation basis.

Desirables

• Certification from AA University for Control Room Administration.
• Exposure to .NET, or Automatic Testing.
• Exposure to HTML/CSS.
• Exposure to PL-SQL.
• Exposure to Excel Macros.
• Exposure to VB Script.
• Exposure to Process Improvement {Lean, Six Sigma}.