Our Purpose
We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.
Title and Summary
Manager, Global Testing IntegratorJob Description Summary
Technology Solutions and Support – Global Testing Integrator – Level 6
Overview
The Technology Solutions and Support (TSS) team is a global team within the Customer Delivery organization. With a focus on new technology, products and services, the Technology Solutions and Support team collaborates with product owners, development teams, and other stakeholders across Mastercard to efficiently and effectively deploy solutions with speed, quality and predictability. TSS is responsible for equipping Customer Delivery to support and scale projects from customer onboarding, testing, launch, and transition to BAU.
Global Testing Integrators ensure a simple and streamlined customer onboarding process by developing consistent and repeatable processes for testing used globally by our delivery teams, resulting in a positive customer and employee implementation experience.
Are you passionate about influencing technology and impacting what’s next?
Do you want to gain a global perspective and exposure to new products and services?
Can you make the complex, easy and simple?
Are you digitally savvy? Are you knowledgeable in our Mastercard Core systems?
Role & responsibilities
Accountable for testing the customer onboarding and integration processes for new or significantly enhanced Mastercard products and services.
Oversees testing for production readiness, identifies areas in need of additional testing, and suggests improvements for greater efficiency.
Post Product regression testing, setup/onboard new features leveraging internal test accounts.
Dogfood/test features prior to customer implementation leveraging tools such as: MHE/T3, Insomnia, Postman, Splunk, and others.
Responsible for all aspects of customer implementation testing engagements, including consultancy, training, and customized production configurations for existing and new customers.
Accountable for integrating new products and testing methodology into the global implementation framework.
Review and investigate testing logs, identify errors, and troubleshoot with Product and O&T partners.
Collaborate with GPI, Product, and Regional Delivery teams, feeding lessons learned and know-how on implementation approach/strategy and training material, with a focus on testing.
Evaluate and provide input to technical documentation based on Mastercard standards.
Identify and advise on opportunities to scale and automate specific processes within their product and / or solutions that simplifies onboarding and integration efforts by internal and external stakeholders.
Conduct testing training sessions for Customer Delivery to equip resources with the information and tools needed to support customer projects.
All About You
Ability to quickly understand, assess, simplify, and articulate complex business and technical challenges/solutions.
Good understanding of MasterCard’s payment processing systems, formats, and associated customer host interface testing services and principles.
Solutions developer mindset with the ability to quickly analyze and design efficiencies into new and existing solution.
Analytical and problem-solving skills (define, measure, analyze, improve and control).
Ability to build strong working relationships and to interact well with the customer, internal and/or external business partners, and with varying levels of management.
Must be high-energy, comfortable with uncertainty, proactive, and able to function under pressure to meet tight deadlines.
Exceptional attention to detail
Core and emerging product understanding
Working knowledge of web development and technologies
Experience in ISO 8583 and ISO 20022
Experience with API tools to support API integration and analysis.
Strong verbal and written communication skills with ability to leverage these skills in a teaching environment.
Self-starter with ability to work independently and to work flexible hours as needed to support global delivery teams.
Language skills a plus, will be working with regional teams.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Abide by Mastercard’s security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
Job Location
Pune, India
Company Industry
Other Business Support Services
Company Type
Unspecified
Employment Type
Unspecified
Monthly Salary Range
Unspecified
Number of Vacancies
Unspecified
Job Location
Pune, India
Company Industry
Other Business Support Services
Company Type
Unspecified
Employment Type
Unspecified
Monthly Salary Range
Unspecified
Number of Vacancies
Unspecified
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