AYU Health Hiring For Medical Counsellor at Hyderabad, Telangana Full Time

Responsibilities:
As a Medical Counsellor, you will be responsible for managing the patients coming to our Hospitals in Chandigarh tri-city. This will include understanding patient problems, Doctor’ advice, guiding patients about the treatment, procedure, technique, benefits, precautions, post treatment do’s/don’ts, with necessary follow-ups pre/ post treatment etc.

• Knowledge in medical services and healthcare sector.

• Creating/ ideating content for patients understanding/ benefit.

• Ensuring patient satisfaction and assisting them with their issues/concerns

• Coordinates appointments, referrals for all patients.

• Strategizing ideas to improve conversion.

• Drive improvements in patient experience

• Serving as a backup when other employees are on leave etc

• Taking decisions when needed without supervision to ensure smooth customer experience

• Developing the knowledge of patient needs and trends to improve overall satisfaction and loyalty

Skill set:

• Self-driven

• Go getter attitude

• Fail fast. Learn Faster.

• Have strong generalised problem solving skills

• Good listening and communication skills – Comfortable in English, Hindi and Punjabi

Education, Experience, Compensation:

• BAMS/ BHMS or equivalent medical degree.

• 1-3 years’ experience in medical office/clinic or institutional setting

• CTC – 5L-7.5 PA

Job Type: Full-time

Salary: ₹40,000.00 – ₹45,000.00 per month

Benefits:

• Cell phone reimbursement
• Health insurance
• Life insurance
• Provident Fund

Schedule:

• Day shift

Supplemental Pay:

• Performance bonus

Ability to commute/relocate:

• Hyderabad, Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor’s (Preferred)

Experience:

• Medical counselling: 1 year (Preferred)
• Counselling: 2 years (Preferred)

Speak with the employer
+91 7483738112