JD – Medical Counsellor

COMPANY DESCRIPTION:
Ayu Health is a network of high-quality hospitals focused on providing high quality healthcare for all.
Ayu Health’s proprietary technology allows hospitals to serve patients at lower costs, provide a
better experience, and maintain high medical quality standards. All Ayu Health hospitals are
accredited by National Accreditation Board for Hospitals & Healthcare Providers (NABH)
 100% Fixed price packages
 Personalised care
 Best Medical quality
 5 Star Experience

Responsibilities:
As a Medical Counsellor, you will be responsible for managing the patients coming to our Hospitals
in Chandigarh tri-city. This will include understanding patient problems, Doctor’ advice, guiding
patients about the treatment, procedure, technique, benefits, precautions, post treatment
do’s/don’ts, with necessary follow-ups pre/ post treatment etc.
 Knowledge in medical services and healthcare sector.
 Creating/ ideating content for patients understanding/ benefit.
 Ensuring patient satisfaction and assisting them with their issues/concerns
 Coordinates appointments, referrals for all patients.
 Strategizing ideas to improve conversion.
 Drive improvements in patient experience
 Serving as a backup when other employees are on leave etc
 Taking decisions when needed without supervision to ensure smooth customer experience
 Developing the knowledge of patient needs and trends to improve overall satisfaction and
loyalty

Skill set:
 Self-driven
 Go getter attitude
 Fail fast. Learn Faster.
 Have strong generalised problem solving skills
 Good listening and communication skills – Comfortable in English, Hindi and Punjabi
Education, Experience, Compensation:

 BAMS/ BHMS or equivalent medical degree.
 1-3 years’ experience in medical office/clinic or institutional setting

Job Types: Full-time, Regular / Permanent

Salary: ₹40,000.00 – ₹50,000.00 per month

Benefits:

• Cell phone reimbursement
• Health insurance

Schedule:

• Day shift

Supplemental Pay:

• Performance bonus

COVID-19 considerations:
We take all kind of precautions

Education:

• Bachelor’s (Preferred)

Experience:

• total work: 1 year (Preferred)
• Counselling: 1 year (Preferred)

Speak with the employer
+91 9902032808