Full Job Description
queries and concerns (as received over emails, chats, and calls).
Note: The counsellor would be expected to be able to interact and understand customer’s concerns
and resolve them by coordinating with internal teams.
performance ii) take feedback on the course and learning experience iii) and guide and motivate
customers towards affective course completion and learning
Note: The counsellor or experience manager is required to regularly stay in touch with customers,
track their performance and provide the required guidance and motivation, and remove bottlenecks if
any, so that the customer effectively completes the courses.
The counsellor should be good at making a connection with customers – by being able to identify
personal/social/academic problems being faced by the customers and provide guidance, motivation
and resolutions accordingly.
➢ Candidates must possess good communication skills and interpersonal skills.
➢ Excellent communication in both English and Hindi is a must. (both verbal and written)
➢ Candidates should possess good listening skills and problem solving abilities.
➢ Ability to put customers first and ownership skills are prerequisites.
➢ Some basic exposure to MS Office tools like Excel, Word, Power Point is desirable.
➢ Should be open to make outgoing calls to customers ( these are paid customers and not pre sales
calls).
Experience: 1-3 years preferably in education counselling, and customer calling.
Education: Bachelor’s degree.
Shift timings: 10AM to 7PM , 6 day working, rotational week offs.
CTC: 3-4LPA
Job Type: Full-time
Salary: ₹300,000.00 – ₹400,000.00 per year
Schedule:
Education:
Speak with the employer
+91 8867914639
This School is a Residential English Medium Public School Appointed Teacher Can reside here as well if he she requires...
Apply For This JobEnglish Teacher – Female Requirement for Standard Upto Class 10thViverly Public SchoolCBSE Board New Delhi Affiliated Candidate Profile Experience as...
Apply For This JobQualifications Computer networking LMS Full Job Description UNext is a next generation online learning organisation focused on the higher education...
Apply For This JobTeacher assistant, Class management Lesson plans Question paper Answer checking Helping students Job Types: Full-time, Regular / Permanent Salary: From...
Apply For This JobJob Discription Job Designation:- Additional Professor – Gastroenterology Those Candidates who Are Interested to work in AIIMS Patna for the post...
Apply For This JobQualifications Creo Microsoft Excel Computer skills Communication skills Microsoft Office Full Job Description LISAA School Of Design, Bangalore and CREO...
Apply For This Job