Profile Summary

The objective of the position is to deliver Educational programs & sessions to different clients with integrity and according to protocols. It would broadly encapsulate session planning and execution, client satisfaction, assists develop & customize new programs and sessions for Astroport. To work rigorously for content creation for social media, sharing your experiences.

Key Accountabilities

Programme Planning and Delivery

• Conducting hands-on educational activities/sessions on Astronomy and Space Science, exploring and learning by observing natural phenomena. Animal, bird watching and any other science hands-on session, etc. 
• Practicing and self-training on equipment like telescopes, binoculars, tracking devices and launching rockets.  
• Plan delivery of program/session/activities/events on time and formulate and follow the agenda.
• Interact with students/solve the queries as and when required and inspire them.
• Write content for website/newsletter and social media.
• Experience and inclination to design educational aids and models.
• Participate & support in adventure activities.
• Conducting events and the guest’s engagement activities, corporate activities, etc.
• Organizing the night out event camps, cycling adventure & historical tours in-out camp.

Reports & Feedbacks and Participation in Events

• Prepare and timely submit all the reports and formats as per the SOP on time.
• Take and submit feedback forms of clients and students about the session and work towards improvement.
• Submit daily photographs and videos.
• Participate in and organise company events like fairs, quiz competitions, observations, Public Watches, etc.
• Work as a volunteer for all the SPACE Foundation activities & events.

Updation of Teaching Aids and Training

• Update the lesson plans/teaching aids as per the requirements, time to time.
• Assist the PDT members for the development of product/new content.
• Self – training and take eligibility approval for various programs/products.
• Assist the training officer in the training of new joiners.
• Assist in training existing educators for new workshops/camps/programs.

Represent the company on Media and Science Populaization

• Always carry the mission of promotion and propagation of astronomy and space science education.
• Represent company across various media through interviews, participation in the talk shows; write papers and articles in magazine and newspapers as per the companys media policy (at Astroport site)

Client Relationship and Store Management

• Maintain a healthy client relationship on Astroport Site.
• Regular collection of clients’ testimonials.
• Maintenance of store equipment and materials.
• Timely requisition of consumable material.
• Requisition of material to other educators and maintaining records of the same.

Social Media Handling

• Ensure that the photographs of your daily sessions, programs, or camps are consistently posted on your local page with watermarks and captions, enhancing the quality and impact of your content.
• Encourage guests to share reviews and feedback on the social media pages for their site.
• Responding to comments, client queries, suggesting sales campaigns and promote other Astroports for cross-selling opportunities.
• Ensure the social media presence of designated Astroports with a focus to engage, provide informative astronomical related facts/quizzes, event details and responsive to the public’s needs and interests. This approach can help boost the organization’s visibility, visitor engagement, and ultimately, its success.

Key Deliverables

• Planning of client programmes/sessions/activities/events on time and follow the agenda.
• Organize and participate in events like fairs, quiz competitions, observations, public watches etc.
• Maintain the quality standard of programme conduction.
• Maintaining ambience, equipment and support material.
• Maintain and create display boards at reception for feedback and daily events.
• Guiding and preparing the students for national and international competitions/projects.
• Continuous upgradation of exhibits, displays and resource material is also a part to enhance guest experience
• Prepare and timely submit all the reports as per the department’s format.
• Self-training and take eligibility for various programmes/products.
• Represent the company across press and social media and follow the companys media policy.

Knowledge

• Education: BSC/MSC/Btech/Mtech or related field
• Experience: Fresher
• Knowledge of space science and astronomy.

Skills

• Excellent communication (written & verbal)
• Professional, pro-active and team player
• Interpersonal skills and scientific temper

Attitude

• Adaptive to challenging environment
• Proactive, results-oriented and organized
• Flexible with change & able to shift gears quickly
• Inclination towards education & science.

Others / Perks

• Young and vibrant team
• Fast paced and growth minded culture
• Professional growth and recognition

Company: Astroport India Pvt. Ltd.

Position Title: Stargazing Experts

Level/Grade: Level – 5

Functional Area: Stargazing and Experiences

Location: New Delhi

Reporting To: Education Head

Stakeholders

Internal Verticals, Astroport team and Site Operations Manager

External Clients (Individuals/Principal/Teachers), Vendors, Students and Parents

For more information about our company please visit: https://astroportglobal.com/