Assistant Manager/ Senior Executive – Learning & Development Hiring for Job at Chennai Full Time

I. Primary Responsibilities:

Complete responsibility for all training and learning activities and vested with authority commensurate at the vertical level in accordance with policies and controls. II. Essential Functions: o Plan, organize, coordinate and direct training and learning activities at management, Clinical, supervisory & entry levels in the vertical. o Consult with Managers / HODs to determine training needs and requirements, training policies and procedures. o Research, select & organize training programs based on the training requirements and the benefit that it can yield for the vertical o Conduct training sessions and obtain the services and assistance of training specialists when Courses and training procedures are of a specialized or advanced nature. o Develops, writes and coordinates training manuals working with specialists for specific details. The training manuals should include: course content, visual charts, videotapes, slides, etc. Prepares training videotapes and/or films and maintains library of video and film training aids. o Coordinates with resources in the vertical & schedules training sessions within individual training programs ensuring facility setup, audio-visual setup and employee notification. o Coordinate with the departmental heads to understand the functional training requirements of the departments and address the gaps using the departmental learning coordinators & unit training resources in the vertical o Consult with management to identify business/departmental performance gaps in the vertical and develops a robust training program to address the gaps. o Identify the departmental learning coordinators using the unit training resources assistance and train the learning coordinators through TTT programs & certify them on the training skillsets in accordance with functional head of the region. o Maintains the training database of the records & data pertaining to the training sessions planned & executed. Prepares the Monthly MIS pertaining to vertical and presents to the vertical heads on the training interventions interventions identified, addressed & gaps that still prevail. o Focusses on the Behavioural, Emotional & softskill training of the employees in the vertical and develop annual calendars addressing the need. o Participate in analysis studies with managers to evaluate and determine the effectiveness of the training programs at the units in the vertical. Closely in coordination with the regional head. o Performing Random audits on the learning programs at the units which comes under the vertical. o Engage admin employees, doctors, nurses, paramedics and managers of the vertical in the vision of the learning organization. o Develops the Annual Budget for the vertical in consultation with the Head of the Business Vertical & Functional Head of the region. o Maintain fiscal responsibility by adhering to budget requirements. o Ensure learning options are cost effective, meet business needs, and appropriately utilize available resources. o Ensures that the engagement functions are been driven as per the regional & corporate directives. o Closely tracks the effectiveness index of the employees and develops plans to enhance the satisfaction levels or sustain the levels in consultation with the functional head. o Develop competency-based models to align job-specific competencies with corporate competencies for job mapping, skill patching, performance management, and succession planning in the vertical. o Anticipate and put training plans in place to address future business needs or potential issues/gaps. o Manage the units in the absence of the resource and ensure that the learning activities in the unit is not compromised. o Assist the units in the vertical during their Accreditations & Assessments and help the unit resources to address the gaps or non-compliance areas. o Adheres to the changes that are been made on the job requirements by the organisation. o Special project work as and when required. III. QUALIFICATIONS AND REQUIREMENTS: o Post Graduate degree with minimum of Six – Ten (6 – 10) years of training experience. o Creative ability, writing proficiency, visual graphics design ability. Good organizer, meticulous, and good public speaker. o High quality written and verbal communication skills, strong listening skills o Excellent interpersonal skills and a demonstrated ability to interact with all levels in the organization. o Demonstrated success in implementing innovative training techniques and learning technologies, in multiple areas including managerial and leadership development areas; o Experience in conducting organizational, program level, and individual needs analysis to identify learning and development needs; experience in running targeted development programs; o Good knowledge of the training/learning related offerings available in the market, including relevant training organizations and service providers; o Exposure to authoring tools, Learning Management Systems (LMS) and eLearning development systems, tools and resources. Proven work experience as a training manager o Track record in designing and executing successful training programs.