HOSPITALITY AND TRAVEL & TOURISM TRAINER

Qualifications:

A Graduate with Minimum 05-07 years of experience in Hospitality and Tourism Industry

Diploma in IIHMCT & AN (Indian Institute of Hotel Management, Catering Technology and Advanced Nutrition)  also preferred

Minimum 2 years of proven experience in academic training with extensive hospitality experience, strong customer service background, and knowledgeable in all areas of operations

The candidate should have expertise in the following:

Front office operations, Different types of Hotels, Reservation Procedures

Hospitality Software such as Fidelio

F&B service, Banquets, Dining Etiquettes and Table Manners and Table layout

Different types of Menu

Menu planning, Alcoholic and Non Alcoholic Beverages

Room servicing and different types of Rooms

Proficient in MS Office ( Word, Excel, Outlook, PowerPoint)

Critical Competencies:

Impressive communication, presentation and interpersonal skills

Excellent written and verbal communication skills

High soft skills in listening and communication

Proficient in time management and creative and strategic thinker

Ability to work and thrive in a multi tasked, fast-paced and fluid work environment

Creates and maintains a positive team environment that displays high levels of team spirit, motivation and strong work ethics

Key Areas of Responsibility:

Create training strategies, initiatives and materials.

Responsible for designing, creating, delivering, managing and monitoring an effective training curriculum

Be able to conduct assessment, execute training, develop content and evaluate the students

Prepare training materials such as manuals, videos and presentations.

Effective delivery of Training both theoretical and Practical

Schedule training sessions. Ensuring 100% attendance of the batch

Ability to motivate and mentor

Proactive and Positive Approach

Take effective participation in Placements. Take steps to ensure that trainees that demonstrate the requires competencies/Knowledge

Creates and maintains a positive team environment that displays high levels of team spirit, motivation and strong work ethics