• Founded in 2016, and built on the cumulative clinical experience of over 300 years, Amaha is an omnichannel platform that comes with a promise to make quality mental healthcare available to all those who are seeking it, so they can truly feel better, get better, and stay better.
• Amaha’s care platform deploys the latest evidence-based interventions in the field of psychology through our experienced network of 100+ mental health providers, complemented by cutting-edge technology and product design to build a stellar user experience. We also partner with 100+ leading businesses including Fortune 500 companies like Abbott, American Express, Medanta, Cipla, InfoEdge & Godrej through our Emotional Well-Being Program.
• With a global ranking of #1-2 on the Play Store for self-help/self-care, the Amaha app was recognized asthe Best App for Good in 2020 in India by Google Play. Today, the Amaha app has a significant footprint across 500+ cities globally, transforming the lives of 4 million+ people.
• Our co-founders, Dr. Amit Malik and Neha Kirpal bring deep expertise in and experience of both the provider and user lens, along with successful entrepreneurial experiences globally. Our core team comprises alumni from IIT, IIM, ISB, Wharton, St. Xavier’s, London Business School, and other top schools across the world, with significant experience in developing and delivering emotional wellness products to individual users and businesses.

About The Role

• We are looking for a User Researcher who will dive deep into the lives of our users, understand their pain points, and determine insights that will help drive product development at the company. The Researcher must have deep customer empathy, a structured thought process, and the ability to see what others may not be able to. An interest in mental health and/or psychology is an added advantage.
• The researcher will be responsible for all aspects of research (planning, recruiting, moderation, analysis, reporting) for both generative and evaluative (usability testing, UX) research. The researcher should be comfortable working with data, secondary research, and qualitative and quantitative analysis. It is important for the individual to be self-driven and have strong documentation skills.

Responsibilities

• Work closely with product teams to identify research questions
• Act as a thought leader in the domain of research, while advocating for people who use our products
• Design and execute studies that address both user behavior and attitudes, using the right methodology for the right questions
• Generate insights that shape how product teams think about short and long-term product strategy
• Work cross-functionally with design, product management, data science, content strategy, engineering, and marketing
• Communicate insights in creative and compelling ways

Requirements

• BA/BE/Design degree or equivalent from any educational institute. A Master’s degree is desirable but not necessary
• At least 2 years of User/UX Research experience at a consumer tech company
• Interest or prior experience in a mental health organization

What is it like working at Amaha ?

• The learning opportunities are limitless and we guarantee an exciting and transparent work culture. You will get the chance to contribute to a thriving start-up providing mental health solutions to millions ofIndians!

This Includes

• Working on multiple exciting projects
• The chance to work with real innovators and leaders in the field
• Working in a supportive, collaborative, and entrepreneurial atmosphere
• Working with people who believe in hard work, sustainability, and ownership
• Being part of a work culture that is driven by creativity and excellence
• Our team is (mostly) young, energetic, the best at what they do, and growing every day.
• You will be working alongside people who are passionate about their work and can teach you skills across several domains and fields.
• If you show exemplary commitment, dedication, ambition, and grit, you will likely be working here for a long time!
• This is a full-time role, based in Mumbai.

(ref:updazz.com)