Full Job Description
Leading the team of counsellors to achieve assigned targets
Coordinate the processing of all student applications from submission to outcome, to ensure that applications are treated in a timely manner and within the standards set by the University
To ensure the delivery of high-quality customer service to all applicants, at all stages of the application process
Liaise with other members of the team and academics, to ensure prompt and complete academic consideration of each applicant
Liaise with the Registrar, academics, and external stakeholders to ascertain recognition of prior learning where required
Track decisions on whether to interview, arrange interviews, support applicants on interview day and coordinate post-interview feedback
To undertake application conversion activities, including telephone campaigns and individual consultations
Prepare and brief other members of the team regarding scholarship and scholarship awards
Produce weekly admissions data for the University Executive Committee and Board
Provide support to the team with internal recruitment events, such as– Open Days/ interview days etc
To undertake any other duties corresponding with the level of responsibility of this post, for which the post holder has the necessary experience and/or training
Requirements
5+ Years working experience (experience in higher education sector is preferred)
Experience in leading an admissions team in educational institutions
Bachelor’s/ Master’s degree, ideally in marketing and / or education related field
Ability to work as part of a team and independently
Excellent written and oral communication skills
Well-developed organisational skills
Diplomatic influencing and relationship-building skills
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