Airtel Hiring For Airtel Business.KK>Customer Experience.Service Assurance.EGB – Billable>Service Account Manager>KK-Bangalore-Bannnerghatta Road at Bangalore, Karnātaka Full Time

Key Deliverables

• Validation monthly Colo circuits for activation and disconnection

• Working with project and finance team for monthly provisions/De-provisions based on M6 system

• Monitoring colo cost in line with customer revenue, penalties and service period necessary action by coordinating with partner, internal Team in case of cancel, open and disconnected

• Third Party services to be update in M6 for infra

• Monthly reconciliation with partner for active links

• Third party link renewal in line with customer renewal

Skills Required

• Strong analytical ability

• Strong interpersonal and collaboration skills

• End result oriented

• Good understanding of applications M6, CRM

• Strong understanding colo/Data center product and domestic market

Educational Qualifications

• Full Time graduate, preferably Electrical/ Electronics/ Civil background

Work Experience

• 0-10 years