Preferred Experience: 5 – 8 Years

Minimum Qualification: Graduate & above

Preferred Industry: Retail, Textile & Apparel

Key Result Areas

Supporting Actions

• Basic Product Training for CCA though regular content creation and daily in store learning material
• Advanced product training for Store Managers on Project drive category
• Seasonal Product Training Manuals delivery
• Identifying the need and delivering in-store product training
• Identify and groom SM and MRM as trainers for delivering product training
• Plan around assessment structure
• Enabling MRM/VMI to test and improve product knowledge
• Co-ordinate with third parties for any specific training requirement – like Brand specific category (Product Team)
• Developing content or fine tuning the existing one according to business need

Execution of Standard Retail Processes – Capability Building and Succession Planning For Store Manager ,MRM Development

• Developing and maintaining systems to ensure smooth store operations through store checklist
• Building VM capabilities in store team through MRM/VMI driving VM champ program
• Maintenance and usage of MST platform for store communications
• Building and handholding Store Manager as Coaches
• Conducting development center for SM and MRM development through classroom training, on the job project and handholding
• Identify top talent pool of Store Manager and ensure their grooming through dedicated training, projects or stints

Store Project intervention for Category improvement

• Pilot the program with a set of stores
• Spend time at the store handholding the participants
• Make the required adjustments in content and suggest changes if any regd. Ways of working
• Help participants achieved desired outcomes
• Establish evidence for effectiveness of the intervention