Acumen (Part of Sannam S4 Group) Hiring For Support Officer supporting Reputed Australian University at Delhi, India Full Time

THE OPPORTUNITY

We, at Sannam S4, are reengineering what a consulting organization can be. We own our client’s challenges as if they were our own. We help them transform for the future by offering practical solutions that are crafted intelligently, passionately, and relentlessly.

We are a great team of people who are self-motivated, innovative and believe in teamwork.

You are invited to a world of opportunities where you can contribute to a culture of learning, coaching, diversity and inclusion. Join our team that is known for its unwavering commitment to make a difference in partnership with its clients, shareholders, communities and colleagues.

Role

The focus of this role is to assist the teams in client destination and India and support the client university recruitment function. The role will work with team in International Recruitment and alongside the international agents facing regulatory compliance requirements and University policies and procedures. The Support Officer is required to process applications and assess GTE criteria for direct applications globally with a special focus on South Asia market including India. The Support Officer also contributes to the holistic management and continuous improvement of the University’s operational procedures in relations to prospective student visa compliance, as well as supporting the improvement of its commercial aspects balanced against any risk. The candidate should have excellent organisational and interpersonal skills and should have the ability to build effective working relationships with a range of stakeholders in the education sector.

As the candidate will be working remotely with client university, staff and advisers across countries, he/she should be highly organised, self-motivated and comfortable working with differences in time zones.

Responsibilities

Key Responsibilities include but are not limited to:

• Provide recommendations to the client university International Recruitment team, Compliance and International Admissions in regards to University’s genuine temporary entrant requirements, to maximise the recruitment of genuine, high-quality students to the University.
• Support in conducting integrity checks, assessment and recommendation on the applications of prospective students, on behalf of the University, to ensure that they meet the requirements of a Genuine Temporary Entrant.
• Conduct back-to source checks in support of the India and client International Recruitment team to ensure genuine applications in collaboration with Compliance and Admissions teams
• Provide insights and subject matter expertise to the continued commercial success of client Future Students and client university more broadly.
• Support the collation of visa intelligence and trends from regional markets to inform decision making, mitigate risk and communicate this via timely reports to client’s team International Recruitment and other key stakeholders.
• Support networking activities with and on behalf of client International Recruitment.
• Provide a monthly activity report of activities undertaken on a daily basis and of relevant market updates, as well as produce and interpret student data.
• Assist the University in monitoring compliance by its education agents in India
• Undertake other relevant activities by the University, as required.
• Ensure a strong knowledge of the requirements of the Education Services for Overseas Students Act 2000, the National Code 2007 and associated legislation, and related responsibilities and procedures developed by the University.

Minimum required qualifications

Bachelor degree in business management, commerce, marketing, project management or equivalent.

Work Experience

• Experience in a sales or account management environment working with stakeholders and arranging events or marketing initiatives within timelines to contribute to performance targets.
• Demonstrated knowledge of South Asia includingIndian education market and drivers of international education across key segments.
• Demonstrated strong communication and interpersonal skills to work with stakeholders, deliver concise written reports, prepare and deliver presentations, and represent an organisation.
• Demonstrated organisational and project management skills with an ability to priorities workload, work independently and take initiative within a collaborative small team.

Skills & Competencies

Essential

• Have worked in a sales or account management environment, preferably in the higher education sector or in a high value service sector
• Excellent relationship management skills
• High level of communication skills that allows the position to work cooperatively and constructively with a variety of stakeholders
• Effective interpersonal skills to work with people from a range of backgrounds and cultures
• Demonstrated ability to operate with a significant degree of initiative and independence
• Excellent written skills, to be able to produce succinct reports and market analysis paper
• Excellent presentation skills
• Knowledge of the international student market and relevant legislation.
• Ability to efficiently use the Microsoft Office suite

Desirable

Knowledge of programmes offered by tertiary institutions or a demonstrated ability to acquire that knowledge

How to apply

If you would like to be considered for this role at Sannam S4, please send your CV with an introduction letter and salary requirements to: [email protected].