Acme Services
Job Description Training Manager
- Capability development & drive the performance culture:
- Training needs Identification in coordination with regional/ national sales managers
- Work with sales management team to design and develop robust learning modules to build team capability.
- Conduct gap analysis at all levels and design specific GT programs.
- To plan and execute training Calendar.
- Deliver classroom training programs for GT Managers to develop the knowledge, skills,and attitude.
- Develop the training calendar for ASM/SE/SO/ and execute the same.
- Coach and drive improvements in personal and team performance
- Develop training evaluations for all programs to make sure that conducted programs are evaluated at learning level.
- Executing regional level trainings
- Need based training initiatives such as Field work/On the job coaching/ store level.
- Trade specific training (GT/SAMT) – SOP’s/ Automation/ Data / Consumer Trends
- Individual Manager Coaching & Capability Assessment
- Assist the SE/SO & Area Managers in career & succession planning.
- Additional responsibilities
- Facilitating the Onboarding process of New Hire Manager to make them aware of the job functions and acquaint them with the history, culture and values of Himalaya and the policies and procedures.
- Support the buddy program for new joiners in field too.
- Developing existing field force through train the trainer & creating region jewels
- Developing live cases & training materials for field force
- Ensure process compliance:
- Execute sales support activities in collaboration with BM/NSM to ensure that identified gaps are addressed.
- Be a catalyst in improving the process standards and adherence of UNIT.
- Improve the Process implementation in co-ordination with the capability head & sales head.
- Improvement in- store execution and Sales KPI’s as per the company standards
- Drive Sales Force Excellence at the region / national level by training the field staff on managing the SFE metrics.
Key Competencies
- Excellent Communication and facilitation skills
- Hands on Experience with LMS/ E-Learning
- PowerPoint, Excel skills – with the ability of design thinking
- Analytical abilities for assessing performance/training needs.
- Go getter & Individual contributor attitude.