Field Trainer – Costa Coffee Hiring for Job at Gurgaon

  • Full Time
  • Gurgaon
  • Posted 3 years ago

Devyani International Limited

Job Description

Devyani International is Hiring Feild Trainer for its premium international coffee brand – Costa Coffee. We are looking for candidates having 3-6 Years in Training with experience in delivering sessions and managing content

Interested Candidates can share their Cv’s on [email protected]

Roles & Responsbilities:

  • To enhance brand focus on building capability at the Management and Team Member level at stores
  • Build and strengthen the Managerial Training for the respective region with an enhanced focus on developing IDPs through capability building
  • To maintain a progressive market training to drive CHAMPS (Cleanliness, Hospitality, Appearance, Maintenance, Product Quality, Speed of Service) as per brand standards.
  • To drive standardization of mandatory brand Learning processes at all levels to ensure continuous capability and culture building.
  • To maintain MIS for the activities in the scope
  • To ensure effective execution of any tests (product, equipment, processes etc..) that happen at the market level
  • Core involvement in Process/Product enhancement initiatives.
  • Aiding operations for New store openings from conception to execution and beyond.
  • Conducting Store visits for checking adherence to OPS KPIs, Food safety and brand and standards and carrying out Action planning and implementation.
  • Execution of New products at stores and seamless reinforcement of New Marketing offers
  • Prepare and monitor that training plan for MUTs (Manager Under Training External Hires)

Behavioural Skills:

  • Interpersonal skills
  • Ownership
  • Initiative
  • Self-motivated
  • Ability to keep others motivated

Technical Skills:

  • Strong communication skills
  • Excellent MS Office skills for content creation, creating presentations and training reports etc.
  • Knowledge of online content designing platforms to create presentations, posters, documents and other visual content (Preferred)

Area of Operations:

  • Entire Market/geography as defined
  • P.S. The candidate should be open to extensive travel within the market
    (7-10 days in a month) as required.

Desired Candidate Profile

  • Candidate Preferably from Coffee Industry/Background
  • Strong communication Skills
  • Eager to scale up a career in Training & Development field.

Specialization:
Teaching
Role:
Trainer
Industry:
Travel

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