Counseling Support

– Provide telephonic counseling to the leads of all resources & invite them to walk in to the office for counseling

– Explaining and handholding the client for the entire counseling process such as filling the form, explaining the assessment, generation of report, explaining the report)

– Advice / Counsel students regarding various universities, courses, admission requirements, entrance exams (to be learned from the Sr Counsellor over time)

– Guide students with applications / form filling and forward student applications to universities

– Close student cases as per the defined timelines

– Assisting the principal counselor in conducting relevant research for providing information to students

– Correspond and liaise with Universities and University officers

– Constantly engage with students (via phone, whatsapp chat & email)

– Providing support to senior counselor in writing informative blogs.

Note: Assistant Counsellor can also counsel the students in the first meet, if the Sr Counsellor finds you ready for it

Administrative Support

– Manage client appointments, Maintaining files and client documents.

– Manage lead allocation to other counselors and delivery experts.

-Managing and moderating webinars/online events (Managing online logistics like sending reminders, managing registrations, sending mailers and moderating the session).

– Coordinating with Digital Marketing specialist to ensure all deliverables are met and proper content is posted.

Key Personality Traits of the person:

– Loves to interact with People (Great Interpersonal Skills)

– Multi-Tasking, reliable at achieving deadlines

– Punctual and structured at work

– Loves to research and curate content

– Knowledge of MS Office and swift use of internet.

Skills

– Good command of English (oral and Written)

– A psychological background helps

– Abreast with social media platforms

– Ability to moderate and manage webinars

Job Type: Full-time

Salary: ₹15,000.00 – ₹25,000.00 per month

Benefits:

• Cell phone reimbursement
• Paid sick time

Schedule:

• Day shift

Supplemental Pay:

• Yearly bonus

Ability to commute/relocate:

• Gurugram, Gurgaon – 122011, Haryana: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor’s (Required)

Experience:

• total work: 1 year (Preferred)