Full Job Description
Counseling Support
– Provide telephonic counseling to the leads of all resources & invite them to walk in to the office for counseling
– Explaining and handholding the client for the entire counseling process such as filling the form, explaining the assessment, generation of report, explaining the report)
– Advice / Counsel students regarding various universities, courses, admission requirements, entrance exams (to be learned from the Sr Counsellor over time)
– Guide students with applications / form filling and forward student applications to universities
– Close student cases as per the defined timelines
– Assisting the principal counselor in conducting relevant research for providing information to students
– Correspond and liaise with Universities and University officers
– Constantly engage with students (via phone, whatsapp chat & email)
– Providing support to senior counselor in writing informative blogs.
Note: Assistant Counsellor can also counsel the students in the first meet, if the Sr Counsellor finds you ready for it
Administrative Support
– Manage client appointments, Maintaining files and client documents.
– Manage lead allocation to other counselors and delivery experts.
-Managing and moderating webinars/online events (Managing online logistics like sending reminders, managing registrations, sending mailers and moderating the session).
– Coordinating with Digital Marketing specialist to ensure all deliverables are met and proper content is posted.
Key Personality Traits of the person:
– Loves to interact with People (Great Interpersonal Skills)
– Multi-Tasking, reliable at achieving deadlines
– Punctual and structured at work
– Loves to research and curate content
– Knowledge of MS Office and swift use of internet.
Skills
– Good command of English (oral and Written)
– A psychological background helps
– Abreast with social media platforms
– Ability to moderate and manage webinars
Job Type: Full-time
Salary: ₹15,000.00 – ₹25,000.00 per month
Benefits:
Schedule:
Supplemental Pay:
Ability to commute/relocate:
Education:
Experience:
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