Full Job Description
Primary Purpose
The Student Advisor/ Counsellor is responsible for promoting and selling Undergraduate and Postgraduate programs of the University to potential students, responding to inquiries from potential students on various programs, and identifying the appropriate programs to meet these goals. The primary function of this position is to maximize each opportunity to market programs to meet and exceed the enrolment targets for the University.
Specific Responsibilities
The Student Advisor/ Counsellor – will be responsible for the following and other related duties assigned to support the sales objectives and purpose of the University.
· Responding to email, telephone and walk-in inquiries from potential students; promoting the programs and services of the University
· Interviewing potential students to explore their background, interests and identify their individual career goals; advice on appropriate programs to meet their goals
· Completing enrolment of new students, including related paperwork and providing information on payment options
· Maintaining records to track and follow up on potential leads, providing motivation and encouragement to potential students as appropriate
· Tracking and reporting on daily, weekly activities (i.e. leads, appointments, interviews, enrolment)
· Providing ongoing coaching/motivation to students to support successful conversion to the program
· Establishing and maintaining weekly targets
Position Requirements
To be successful in the Student Advisor/ Counsellor position, an individual must be committed to developing, maintaining and demonstrating the following:
· Sales hunting mindset
· Innovative mindset
· Continuous Learner
Education and Experience:
· Graduate with a minimum of 0-2 years of experience selling in the retail customer segment, preferably from education/ BFSI
· Fluency in English and local language
· Work experience in student outreach for higher ed/edtech company is an asset
· Proficient in Microsoft applications
· Proficient in Photoshop or similar applications in an added advantage
Competencies:
· Excellent interpersonal, oral, and written communication skills
· Ability to effectively communicate and interact with all individuals with integrity, empathy, and sincerity
· Superior organizational skills and knowledge to multi-task
· Proven self-starter and problem solver
· Must be deadline-driven and goal-oriented
· Positive attitude and customer-focused approach
· Ability to act with act, good judgement, and discretion
Job Type: Full-time
Salary: ₹10,331.00 – ₹25,000.00 per month
Benefits:
Schedule:
Ability to commute/relocate:
Education:
Experience:
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