p & o international
Qualifications
- CRM software
- Communication skills
- Bachelor’s degree
Full Job Description
Experience: 2 to 7 Years
Location: Delhi / Chandigarh
INR 400,000 – 1,000,000/year
Number of Positions:
1. Delhi – Australia (2), UK (2), Canada (1),
2. Chandigarh – Australia (1), UK (1), Canada (1)
Job Description:
Mandatory Skills: Excellent English Communication Skills, Study Abroad Domain, Aus / UK / Canada, More than 15, Extensive Overseas Student Counselling Experience
Roles and Responsibilities:
- Meet Allotted Individual target
- Contribute in developing a strong & efficient counseling team
- Resolve escalations and ensure a smooth student journey
- Maintain high Satisfaction Ratings
- Report & Data Management
- Implement Organizational Values, Goals & objectives in Individual conduct and performance
- Collaborate with internal & external stakeholders to achieve set target
- Identify, analyze and rectify operational issues in coordination with immediate supervisors
The best candidates will check all OR many of these boxes:
- 3-8 + years of relevant experience in the Study Abroad industry
- In Depth domain knowledge of at least AUS / UK / Canada
- Excellent presentation and communication skills
- Proven ability to deliver targets
- Demonstrated skills in a customer facing role with experience in developing business
- plans and skills to monitor, review and report on progress.
- A resolute, ethical individual who acts with integrity and in the best interests of the business.
- Experience in working with CRM systems will be desirable
- Experience in a fast growing and changing environment
Job Types: Full-time, Regular / Permanent
Salary: From ₹1,200,000.00 per year
Schedule:
- Morning shift
Education:
- Bachelor’s (Preferred)
Experience:
- total work: 1 year (Preferred)
- Counselling: 1 year (Preferred)