LDS – Supervising Associate – Risk Learning – Fixed term Job at Trivandrum, Kerala, India Full Time NEW

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Learning Deployment Specialist – Supervising Associate – Risk Learning/Cross-Service line Learning

Global Learning Deployment Team

Opportunity

This role offers you the chance to become a key part of our dynamic, virtual Global Learning Deployment team, working from 20+ locations worldwide. You’ll bring new ideas and a fresh perspective to our work across EY. We offer flexible working, a multicultural and multinational environment, opportunities for travel, and best-in-class teaming and collaboration.

As a Supervising Associate, you will play a crucial role in bringing learning content to life for EY professionals, helping them continuously learn and develop, and contributing to EY’s purpose of building a better working world.

Role type: Full time, fixed-term for 2 years, maternity leave cove

Key Responsibilities

• Support Global deployment projects and activities, launch of Global eLearning, Global Assignments across EY.
• Support Learning Deployment Manager and Learning Deployment Lead in their priorities and execution.
• Run learning consumption reports for multiple courses and curriculum for detailed analysis.
• Liaise with supporting teams around learning administration.
• Contribute to continuous projects of simplification, automation and digitalization of the processes and procedures.
• Contribute to continuous improvement of internal practices to best-in-class deployment standards.
• End-to-end deployment of Global learning courses, through multiple delivery channels (webcasts, virtual classroom, physical classroom) and platforms (MS Teams, Zoom, etc.) including participant management, facilitator management, pre-work/post-work, communication.
• Project manage larger scale and more complex learning events (virtual/physical).
• Source venues and vendors, take care of end-to-end logistics, organize course materials, branding, collateral.
• Set up learning program SharePoint, registration site, mobile App.
• Onboard and supervise new joiners and junior Learning Deployment Specialists in the team.
• Support and develop junior Learning Deployment Specialists in a Virtual Talent Hub.
• Support EY Regions in their deployment with deployment guidance.
• Monitor consumption, costs and satisfaction for multiple courses and curriculum, provide recommendations for improvement.

Technical Skills

• Strong understanding of learning deployment and administration processes, especially assignments.
• Hands on experience of ServiceNow and SuccessFactors an advantage.
• Strong project management skills.
• Strong knowledge and application of MS Excel.
• Strong organization, time management and prioritization skills.

Business Skills

• Capable of working independently in a virtual environment across multiple time zones
• Ability to maintain a high level of accuracy and attention to detail in a fast-paced environment.
• Strong communication and collaboration skills across different geographical locationsand cultures.
• Ability to work effectively in a dynamic, fast-paced environments, with focus on delivery and high quality results.
• Ability to work on multiple projects in parallel in an organized and coordinated way.

Quality and risk management

• Ability to identify potential risks and problems and suggest effective solutions.
• High performer with top working standards and ability to deliver high quality and consistency of work.
• Provide exceptional client service to stakeholders, learners, facilitators and Regions.

Leadership Skills And Behaviours

• Positive and can do approach, high energy and enthusiasm.
• Growth mindset, flexibility, adaptability to change.
• Embracing teaming, collaboration, sharing.
• Creativity and out of the box thinking.
• Taking personal responsibility for a continuous learning and development, adopting new tools and technology.

To qualify for the role you shall have

• Demonstrable experience of one or more of the following areas: Learning & Development, Learning Deployment, Learning Administration, Learning Operations, Talent Development, Human Resources, Events Management.
• Demonstrable experience of managing multiple projects in parallel in an organized and coordinated way.

EY | Building a better working world

EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.

Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.

EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.