Full Job Description
JD – Medical Counsellor
COMPANY DESCRIPTION:
Ayu Health is a network of high-quality hospitals focused on providing high quality healthcare for all.
Ayu Health’s proprietary technology allows hospitals to serve patients at lower costs, provide a
better experience, and maintain high medical quality standards. All Ayu Health hospitals are
accredited by National Accreditation Board for Hospitals & Healthcare Providers (NABH)
100% Fixed price packages
Personalised care
Best Medical quality
5 Star Experience
Responsibilities:
As a Medical Counsellor, you will be responsible for managing the patients coming to our Hospitals
in Chandigarh tri-city. This will include understanding patient problems, Doctor’ advice, guiding
patients about the treatment, procedure, technique, benefits, precautions, post treatment
do’s/don’ts, with necessary follow-ups pre/ post treatment etc.
Knowledge in medical services and healthcare sector.
Creating/ ideating content for patients understanding/ benefit.
Ensuring patient satisfaction and assisting them with their issues/concerns
Coordinates appointments, referrals for all patients.
Strategizing ideas to improve conversion.
Drive improvements in patient experience
Serving as a backup when other employees are on leave etc
Taking decisions when needed without supervision to ensure smooth customer experience
Developing the knowledge of patient needs and trends to improve overall satisfaction and
loyalty
Skill set:
Self-driven
Go getter attitude
Fail fast. Learn Faster.
Have strong generalised problem solving skills
Good listening and communication skills – Comfortable in English, Hindi and Punjabi
Education, Experience, Compensation:
BAMS/ BHMS or equivalent medical degree.
1-3 years’ experience in medical office/clinic or institutional setting
Job Types: Full-time, Regular / Permanent
Salary: ₹40,000.00 – ₹50,000.00 per month
Benefits:
Schedule:
Supplemental Pay:
COVID-19 considerations:
We take all kind of precautions
Education:
Experience:
Speak with the employer
+91 9902032808
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