About the Company

ClassKlap Pvt Ltd is a K-10 education technology company.

IMAX Program is our flagship product – a school based personalized learning curriculum. Our company is led by passionate people with a common interest in improving education across the country. The team includes expert academicians and alumni of IITs, IIMs, ISB, NID, RAND Corporation, TISS, Teach for India and many other reputed institutes. We are India’s first and only company providing one to one classrooms. We believe that No two students are the same.’ Founded in 2009 as an education consulting firm, we have partnered with various national and international organizations for impact assessment programs. We are one of the fastest growing education startups in India. We have been adopted by more than 1000+schools, 12,500+ teachers and

4,25,000+ students across the country. By 2022, we aim to work with 1 million students and help them achieve their true potential.

Roles and Responsibilities

Program Implementation and School Relationship:

1. Relationship- Manage the relationship with the designated schools within the territory in

coordination with the POD member of that territory

2. Program Implementation and Communication- Share the progress of program

implementation in the School with the correspondent/owner during the school visits/virtual

meetings

3. Proactive Problem Solving Be transparent in sharing the feedback of the Schools and

proactively resolve issues or queries of our clients in a timely manner

4. Escalate all issues concerning program implementation to the Reporting Manager and PODL

5. Drive Academic Program Certain Academic programs shall be conducted from time to time

and Training Specialist shall be entrusted with the responsibility of driving the same effectively at

the School.

Lead Indicators of Improvement:

1. Identify lead indicators of improvements at the School

2. Gather evidence around lead indicators to strengthen the case for renewal and business growth

Training/Feedback:

1. Capture and share feedback received from schools to the product/content team which will help

us to modify & improve the product year on year

2. Be proactive in understanding every product offering in detail.

3. Identify pain points of School and coordinate with the POD/Reporting Manager for effective

resolution

4. Identify the different category of customers and learn to deal with them during implementation

Business Development:

1. School Retention and upgrade: Retain existing schools and upgrade the value of business

within the portfolio in co-ordination with the PODL/Reporting Manager,, by ensuring seamless

implementation of the program and academic interventions

2. Pre-sales: Support sales Team with pre-sales activity

Reporting and Documentation:

1. Documentation: Adhere to the process laid down by the central team and complete all

documentation within the stipulated timelines

2. Reporting: Keep all reporting formats, documentation, etc. updated on a day-to-day basis

Desired Candidate Profile

1.Graduate/Postgraduate. B.Ed preferred or teaching experience

2. Training experience in the field of education(K12)

Traits:

1. Aggressive pursuit of goals- A go-getter who gets things done

2. Customer empathy- Should understand customers pain points and should be able to pass on the feedback to the service/ product team immediately for action

3. Perseverance- One with never- say- die attitude. Doesnt give up. Takes rejection as a part of the job

4. Quick learning-

5. Work ethic- A self-starter and comprehensive approach of doing things. Doesnt need a reminder for expected activities

Perks and Benefits

Our Vision: The vision of ClassKlap is to create the best version of each learner’. To enable this, it has to be ensured that each child receives content which is appropriate for their level, gaps and interest. We believe that the most efficient and scalable way to achieve this is to integrate learning solutions with in-school learning. Using teaching and exam data, we have been able to run successful pilots to integrate different third party learning schools. The focus of the team is to connect appropriate content and technology to make learning more effective. The ClassKlap team is looking for passionate individuals who believe in the vision of the company and are willing to stretch their boundaries to solve one of the most challenging problems of our times.