We are hiring for a Tele Counsellor for one of our leading client.The candidate as Tele Counsellor must be responsible for answering calls and resolving queries about product and the company.

Position : Fulltime

Location : Chennai

Salary : 20 – 25k per month

Job Details:
Job Title: Tele Counsellor

Location: Chennai

Experience: 2 – 3 Years

Salary: INR. 20,000 – 25,000

Vacancies: 1

Job Type: Full-time

Qualification: Graduate

Notice Period: Immediate (Preference) or Up to 30 days MAX

Mode of Interview: Face to face HR Round

Key Responsibilities/Skills:
Answering calls and resolving queries about product and the company.

Noticing significant subtleties of every discussion.

Conveying verbal acknowledgments of offers to our Sales group for closing.

Maintain operations by following policies, methodology and functional changes.

Keeps up quality service by adhering to organization guidelines.

Reaching potential or existing clients to advise them about an item or administration utilizing pre-defined scripts.

Acquiring and updating an individual’s contact details.

Calling active or old customers to encourage the purchase of items.

Proven experience as a telesales representative or other customer service role.

Experience in the Education Sector is an added advantage.

Excellent knowledge of the English, Hindi, Tamil language.

Good knowledge of computer programs like (CRM software) and other telephone systems.

Proven track record of successfully meeting sales quota over the phone.

Ability to switch communication styles.

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