Roles and Responsibilities

Prepare and manage the training calendar

Analyze and assess each department’s training needs in coordination with business heads to develop training programs

Be up to date on new processes and roll outs so as to capture the same in the training modules

Conduct sales, product and process trainings for all internal and external employees

Conduct workshops for soft skill enhancement for employees

Hold quizzes or exams following training to determine the effectiveness of training

Coordinate with external partners for outsourcing the projects related to content development.

Carry out competency mapping

Prepare and manage MIS and Dashboard to keep various stakeholders updated on the training progress

Desired Candidate Profile

Min 2-3 yrs experience into corporate training

Perks and Benefits