
BigBasket
Job Description
Responsible for training Frontlines as well as Middle management of the Organization.
Preferred Female Aspirants.
Will support the training manager is conducting behavioral workshops, mentoring new trainers, training MIS and training audits.
- Conducting workshop.
- All Frontlines
- All Group 1 employees (NHT – middle Management)
- Shadowing and then Conducting LAB sessions.
- Refreshers based for G1.
- Conduct regional audits before regular audits to ensure that.
- Training Standardization for the Existing trainer & New Trainers
- Coach new team members on their LOB
- Certification of new trainers
- Sitting & Supporting through the TTT
- Preparing team for the TTT
- Communication & Influencing /Stakeholder Management
- Customer Centricity/ Conflict Management/ Problem Solving Ability
- Execution Focus
- Building High performance teams