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About the job
En-Gate Academy of English Language LLP is a premier language training and professional development institute dedicated to enhancing English communication and employability skills.
We offer a wide range of programs in Spoken English, Business Communication, IELTS, and Corporate Training for students, professionals, and organizations seeking global communication excellence.
Our mission is to empower individuals with confidence and fluency in English and public speaking through personalized mentoring, high-quality instruction, and transformative learning experiences.
About the Role:
This is a full-time, on-site role for a Front Desk Admin & Academic Counsellor at En-Gate Academy, located in Rohini Sector 16, New Delhi.
The role involves managing front-desk operations, handling student inquiries, conducting tele-counselling, and converting leads into admissions. The ideal candidate will combine strong administrative skills with persuasive communication to support institutional growth and student success.
Key Responsibilities:
A. Front Desk & Student Engagement
1. Handle walk-in inquiries and manage front-desk operations with professionalism.
2. Understand learner needs and recommend suitable courses or training programs.
3. Coordinate with academic and operations teams to ensure smooth student onboarding.
B. Tele-Counselling & Admissions
1. Contact prospective students through inbound and outbound calls (leads provided).
2. Conduct tele-counselling sessions to explain course offerings and benefits.
3. Convert leads into enrolments through effective communication and consistent follow-ups.
4. Meet and exceed monthly enrolment and conversion targets.
C. Data Management & Reporting
1. Maintain accurate student records and update CRM or Excel databases regularly.
2. Prepare and share daily and weekly reports with management.
Benefits:
1. Competitive salary package with performance-based incentives.
2. Supportive and growth-oriented work culture.
3. Opportunities for professional development and skill enhancement.
4. Cell phone reimbursement and performance bonuses.
Who can apply
Only those candidates can apply who:
1. have minimum 1 years of experience
Other requirements
Qualifications & Skills Required:
1. Excellent communication and interpersonal skills in English and Hindi.
2. Strong sales, persuasion, and counselling abilities.
3. Prior experience in academic counselling, inside sales, or education services is preferred.
4. Proficiency in MS Office, Google Sheets, and CRM tools.
5. Well-organized, self-motivated, and target-driven mindset.
6. Bachelor’s degree in any discipline with strong communication skills.