Full Job Description
Purpose-
Under general direction, provides counselling in the areas of admissions, academics, student services, program selection and career planning related counselling.
Duties & Responsibilities-
Handling counselling via multiple channels including telephone calls, chats, emails and social. In addition, assist in the conversion process of leads generated from different sources, to prospective admission seekers for the courses offered by the University. Provide comprehensive counselling to the prospect. Working with telephony and CRM systems. Any other work / responsibility as assigned by the Centre Head from time to time.
Qualification- Graduate.
Experience-
1 to 2 years of relevant work experience.
Previous experience working as a counsellor in an education institute preferred.
Skills & Abilities-
Good English language ability,
Good English Communication Skills,
Ability to speak clearly and articulately,
Ability to manage complaint calls with a calm disposition and Patience,
Willingness to learn and understand all the products and services offered by the organization,
Ability to multi-task.
About Us-
We are NMIMS Global Access School For Continuing Education – India’s No.1 school for distance & executive management programs. From being the country’s premiere distance-learning establishment of the 20th century to crafting a 21st-century ready online education platform, our journey has been dynamic and gratifying. Thousands of students have graduated from NGASCE and are now fulfilling their hopes and dreams. Our lectures are 100% online, and our programs are designed to help working professionals advance in their career & enhance their employability.
NMIMS Global Access, our endeavor is to create an environment that is more than just a workspace. We are focused on creating a workplace which inspires you to achieve great things, space where you will meet other enthusiastic and committed people, space where you can innovate and collaborate. We’re always looking for driven and hard-working individuals who match our passion for quality education & continuous learning. Explore our current openings to see where you fit in.
Contract length: 12 months
Expected Start Date: 6/12/2021
Job Types: Full-time, Contract
Salary: ₹250,000.00 – ₹350,000.00 per year
Schedule:
Supplemental Pay:
COVID-19 considerations:
All Team members required to wear masks, common surfaces are sanitized regularly.
Experience:
Work Remotely:
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