Questorm Career Excellence Private Limited
Qualifications
- Communication skills
- Bachelor’s degree
- 12th Pass
Full Job Description
Job Applicable for Male/Female Employees.
Good Communication Skills.
Languages to be know: English and Tamil (Mandatory)
Should have prior experience in counselling students for coaching on Govt. Exams like TNPSC, Banking, SSC, UPSC, TNCET etc.
Responsibilities:
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to students inquiries.
- Communicating with students through various channels.
- Acknowledging and resolving students complaints.
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests.
- Keeping records of student interactions, transactions, comments, and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the counselling process.
- Ensure student satisfaction and provide professional customer support.
Academic Counsellor Requirements:
- High school diploma, general education degree, or equivalent.
- Ability to stay calm when customers are stressed or upset.
- Comfortable using computers.
- Experience in students counselling(At least 1 year)
Application Deadline: 28/8/2021
Job Types: Full-time, Walk-In
Salary: ₹8,000.00 – ₹12,000.00 per month
Benefits:
- Cell phone reimbursement
- Flexible schedule
- Internet reimbursement
- Paid sick time
- Paid time off
Supplemental Pay:
- Commission pay
Education:
- Bachelor’s (Preferred)
Experience:
- total work: 1 year (Preferred)
Work Remotely:
- No