This is a remote position.

Telecaller’s Job Description Includes

Making calls

Telecallers make outbound calls to potential customers and inbound calls to handle customer inquiries.

Promoting products and services

Telecallers explain product features, benefits, and pricing to potential customers. They may also ask for orders over the phone.

Building relationships

Telecallers build rapport with potential clients and foster relationships with existing clients.

Documenting interactions

Telecallers maintain accurate records of customer interactions and document customer feedback.

Following up

Telecallers follow up with customers to provide new products or services.

Adhering to guidelines

Telecallers adhere to organizational guidelines and methodology while telecalling.

Generating sales

Telecallers generate sales by making cold calls to active or old clients.

Routing opportunities

Telecallers route opportunities to the relevant department for further development and deal closure.

Requirements

meeting with clients virtually or during sales visits. demonstrating and presenting products. establishing new business. maintaining accurate records. attending trade exhibitions, conferences and meetings. reviewing sales performance. negotiating contracts and packages.