Job Description: Relationship Manager (RM) – EdTech Sector

NNIIT is a leading Ed-tech company committed to revolutionizing education through innovative digital solutions. We strive to empower individuals in the K9 and K12 segments, providing them with tools and resources to excel in the digital age. We are currently seeking a passionate and experienced Business Development Associate to join our dynamic team.

Position: Relationship Manager (Part-Time)

Sector: EdTech

Location: Work from Home

Salary: ₹6,000 – ₹8,000 per month

Working Hours: 4 PM – 10 PM (Tuesday to Sunday)

Week Off: Monday

Languages Known: English & Telugu

Job Overview:

We are seeking a dedicated and proactive Relationship Manager (RM) to join our EdTech team. The RM will be responsible for ensuring the smooth scheduling of classes, monitoring class occurrences, gathering student feedback, and addressing issues related to class schedules. This part-time position requires excellent communication skills in both English and Telugu.

Key Responsibilities:

1. Class Scheduling: Coordinate with tutors and students to ensure all classes are scheduled properly.

2. Class Monitoring: Regularly check if the classes are happening on time and identify any deviations.

3. Issue Resolution: Investigate and document reasons for any classes that do not occur as scheduled.

4. Feedback Collection: Gather feedback from students regarding their classes and learning experience.

5. Communication: Act as the primary point of contact for both tutors and students regarding scheduling issues.

6. Reporting: Maintain accurate records of class schedules, cancellations, and feedback received.

Qualifications:

1. Language Skills: Proficiency in English and Telugu is mandatory.

2. Communication Skills: Excellent verbal and written communication skills.

3. Organizational Skills: Strong organizational and time-management skills.

4. Interpersonal Skills: Ability to build and maintain positive relationships with tutors and students.

5. Tech Savvy: Comfortable using various scheduling and communication tools.

Work Environment:

1. Flexible Part-Time Hours: Work from 4 PM to 10 PM, Tuesday to Sunday.

2. Remote Work: Possibility of working remotely, depending on company policies.

Benefits:

1. Competitive Salary: ₹6,000 – ₹8,000 per month.

2. Fixed Week Off: Monday off, ensuring a regular day of rest.

If you are passionate about education and have the skills to manage class schedules effectively, we would love to hear from you. Apply now to join our dynamic EdTech team and make a difference in the learning journeys of our students!