1. Staff Training and Development:

• Conduct training sessions for new hires and ongoing training for existing employees.
• Ensure all staff are proficient in food preparation, safety standards, and customer service.

2. Operational Standards:

• Monitor and ensure compliance with Subway’s operational guidelines and standards across.
• Conduct regular audits and evaluations of store performance and staff adherence to protocols.
• Provide feedback and action plans to address any areas of improvement.

3. Support and Guidance:

• Serve as a resource and support system for store managers and staff within the cluster.
• Assist in resolving operational challenges and customer service issues.

4. Performance Tracking:

• Track and analyze key performance metrics for each store in the cluster.
• Report on training progress, operational compliance, and overall store performance.

5. New Store Openings:

• Assist in the setup and training for new store openings within the cluster.
• Ensure new locations are fully operational and staff are well-trained before the grand opening.

6. Leadership and Communication:

• Foster a positive work environment and encourage teamwork and collaboration among staff.
• Communicate effectively with store managers, franchise owners, and corporate representatives.

7. Continuous Improvement:

• Stay updated on Subways new products, promotions, and procedures.
• Implement continuous improvement strategies to enhance training programs and operational efficiency.